Job Description

Who we are?

Big Box Outlet

Store has been a Canadian family-owned business since 1985. The core of our brand is to make everyday life more affordable, and we remain true to our roots. We are experts at finding brand name items through our reverse logistics and other purchasing channels, in order to sell quality products to customers at heavily discounted prices.

Position Overview

As a

Bicycle Technician,

your primary objective is to ensure the safe and optimal performance of bicycles through expert maintenance and efficient repair. This involves diagnosing mechanical issues, performing necessary repairs, while delivering a high level of customer satisfaction and support to our stores' team. Ultimately, the goal is to promote a positive cycling experience and foster customer loyalty.

You will play an integral part as a member of the BBOS team and will get an opportunity to stretch your capabilities by getting involved in multiple activities and tasks. If you love to learn and grow your career, this is the place you are looking for.

Why should you join our team?

Working hours are Monday to Friday from 6:00AM to 2:00PM. Plenty of opportunity to learn and grow your career while developing your skills. Fun working environment and family-style workplace. We are a growing business and with aspirations to become a national brand. Employee's discount on in-store purchases. Health benefits & Life Insurance program upon completing a certain period with the company.

Why you will be a good fit for this role?

Self-motivated, with the ability to work in a team environment or independently. Work effectively at repetitive tasks while under pressure. Strong sense of safety awareness and attention to detail. You can juggle tasks! You're an expert at mastering time, tasks, and priorities in a dynamic environment. Professional training and or certifications including First Aid are an asset.

Key responsibilities:

Perform routine maintenance and repairs on various types of bicycles, including adjustments, replacements, and tune-ups. Diagnose mechanical issues and provide effective solutions to ensure the bicycle readiness before we send it to the stores. Maintain a clean and organized workspace, including proper tool usage and maintenance. Provide excellent stores' service, addressing inquiries and concerns in a friendly and knowledgeable manner. Keep up-to-date with industry trends, technologies, and best practices in bicycle maintenance. Manage inventory and assist with ordering parts and supplies as needed. Participate in new team members training to enhance skills and knowledge.

Requirements:

Previous experience as a bicycle technician or a related role is preferred. Strong knowledge of bicycle mechanics and repair techniques. Ability to work efficiently in a fast-paced environment. Excellent customer service and communication skills. Detail-oriented with strong problem-solving abilities. Ability to lift heavy objects and perform physically demanding tasks. Certification from a recognized bike mechanic program is a plus. Steel-toe boots. (Will be reimbursed).
Job Type: Full-time

Pay: $17.85-$19.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Abbotsford, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience in bike assembly and maintenance?
Work Location: In person