Job Description

BI Developer/Analyst Level 2 - Vancouver, British Columbia (Hybrid)

Flight Centre Travel Group (FCTG) is one of the world\'s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to \xe2\x80\x9copen up the world for those who want to see\xe2\x80\x9d. Every day, we give people all around the world the opportunity to experience something really amazing - travel!

To learn more about Flight Centre Travel Group please click

About The Opportunity

If you love data, this job is for you. We are seeking a highly skilled and motivated individual to take on the role of Level II Data Analyst. As a Level II Data Analyst, you will be responsible for advanced data analysis, development of complex reports and dashboards, and providing strategic insights to drive operational performance for our global business. This position requires expertise in data transformation, modeling, and reporting development using the Microsoft Business Intelligence suite or similar technologies. The ideal candidate should possess a minimum of 2+ years of relevant experience.

Key Responsibilities

• Develop advanced visual reports, interactive dashboards, and KPI scorecards to provide in-depth insights into operational performance.
• Collect and process vast amounts of data from multiple sources, employing advanced data transformation techniques to ensure usability and accuracy.
• Generate ad hoc reports, complex datasets, and leverage database or data warehouse queries and scripts to extract information for end-users.
• Integrate data from diverse sources and systems to produce comprehensive and requested data elements.
• Conduct ad hoc analysis of business data, identifying patterns, trends, and anomalies to support decision-making.
• Provide assistance and support to customers, addressing data integrity, validation questions, and resolving related queries.
• Analyze data and trends, and propose performance improvement measures to optimize operational efficiency.
• Collaborate effectively with operations and engineering teams, participating in issue identification, estimation, prioritization, and resolution.
• Comfortably operate within the Agile Scrum model, actively contributing to team meetings and sprint planning sessions.
• Attend meetings with clients and stakeholders, presenting findings, insights, and recommendations with clarity and professionalism.

Experience & Qualifications

• Possess extensive knowledge of Microsoft Azure, including Azure Synapse/Data Factory, Azure SQL, Azure Data Lake, and related technologies, to leverage cloud-based data processing and storage capabilities effectively.
• Expertise in Microsoft Business Intelligence tools, particularly Power BI/Fabric, to create sophisticated visualizations and reports.
• Strong proficiency in the DAX language, enabling the development of complex calculations and measures within Power BI.
• Demonstrate a deep understanding of data relationships and a mastery of SQL syntax to perform advanced data retrieval and manipulation.
• Exhibit exceptional analysis and design skills, critical thinking, and problem-solving abilities to tackle complex business challenges.
• Prior experience working with travel data, understanding the unique challenges and requirements within the industry.
• Experience in measuring and scoring data quality, implementing robust data governance practices.
• Familiarity with other Business Intelligence tools, broadening the range of skills and technologies applicable to the role.
• Proficiency in Python or R, enabling advanced data manipulation, statistical analysis, and machine learning capabilities.

Work Perks! - What\'s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It\'s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You\'ll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can\'t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion

• Diversity Day: paid leave to observe holiday or cultural celebration of your choice
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising

• Employee giving program
• Office Environmental Program
• 1 Volunteer Day per Calendar Year

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

#LI-AG1#FCTG#LI-Remote

Location - Vancouver, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role can be performed onsite or on a hybrid schedule, in compliance with the Company\'s Remote and Flexible Work Policy.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group\'s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Applications close: 18 Aug 2023 Pacific Daylight Time

Flight Centre