The AMA is recruiting for the position of Benefits Administrator. As a member of the ADIUM Insurance Services team, the Benefits Administrator will play a critical role in ensuring that AMA initiatives are supported through prompt and professional customer service.
Who are we?
The AMA is the official voice of the medical profession in Alberta. The association advocates for and supports Alberta physicians, strengthening their leadership in the provision of sustainable health care. For more information on the AMA please visit our website at www.albertadoctors.org.
Why work for the AMA?
At the AMA, we know that employees are fundamental to our success as an organization. We take pride in hiring client-oriented relationship builders who embrace teamwork, personal growth and development and truly want to help us succeed. As part of our employee experience, we provide a competitive compensation package, benefits, work-life balance and development opportunities.
The AMA has a hybrid work environment. The successful candidate will be based out of our Edmonton or Calgary office and will have the opportunity to work from home but will be required to go into the office or attend in person when required. Travel throughout Alberta may be required occasionally.
Team Overview
The AMA Health Benefits Trust Fund (AMA HBTF) provides extended health care and dental plans to help cover costs for services not paid by the provincial health insurance plan. Two distinct components of the Fund enable physicians to customize their health care plans to suit their needs.
Position Overview
The Benefits Administrator position provides insurance program administration for the AMA HBTF. This includes all administrative aspects of the ABC "Core Plan," the adjudication of "Cost-Plus Plan" claims and providing prompt and professional customer service to physicians and their family members as well as clinic staff.
Key Responsibilities:
Enter new applications in Compass Financials (CF) as well as ABC admin site.
Make changes to existing information for members, their spouses, families and employees in the AMA HBTF system and on the ABC system and on COMPASS (CRM)
Provide AMA HBTF information packages as requested by members or clinic managers.
Primary contact for claim related questions
Adjudicate Cost-Plus Plan claims
Communicate with members, their spouse or clinic staff regarding problem claims
Save files for new participants on m-files
Monthly pre-authorized payment (PAP) run and premium remittance to ABC
Monthly review of PAP warning list for adjustments, refunds and changes to the AMA HBTF and ABC system
Receive monthly/annual completed over-age dependent declaration forms and update CF and ABC as required
Receive monthly/annual completed over-age dependent declaration forms and update CF and ABC as required
Prepare and mail monthly replacement cards for over-age dependent declaration forms that were not signed and returned
Education and Experience
2 years post-secondary diploma.
4 years of administrative experience including calendar management, committee/meeting support, transcribing minutes and drafting/preparing business documents.
Equivalent combination of education and experience will be considered.
Skills
Excellent communication skills, both written and verbal.
Must be able to work with minimal supervision and with others in a close team environment.
How to apply:
To apply, please submit a
cover letter
and
resume
through our application system on our careers page in confidence. This role will remain open until 11:59pm on
January 26, 2026
.
Please note that only applications received through our online tool will be accepted
.
We thank all applicants for their interest in joining our team, please note that only those selected for an interview will be contacted. The successful candidate will be required to complete all applicable background checks (which may include criminal, identity, educational and/or credit) and professional reference checks satisfactory to the AMA.
The salary for this role is between $54,092 - $70,319 per annum.
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