Job Description

The Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32,000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business!

At the Sheraton Vancouver Airport Hotel, we take pride in fostering an environment where learning and development is a lifestyle. Apply today and embark on a rewarding career path!

Responsibilities:

Delivers warm and connected guest service Greets all guests as they enter the hotel Assists guests with their luggage Stores luggage for guests in the secured bell storage room Takes ownership of guest complaints, finding creative ways to solve problems and follow-ups with the guest Assists with guest questions and makes recommendations about the local area (dining, tourist attractions, etc.) Delivers items to guest rooms (i.e. flowers, letters, etc.) Maintains bell carts to ensure they are presentable and in good working order Performs other tasks assigned by management

Requirements:

Is available to work anytime without restrictions, including weekdays, mornings, afternoons, evenings, weekends and stat holidays.

Is available to work anytime without restrictions, including mornings, weekdays, evenings, weekends and stat holidays. Is a friendly, energetic person who prides themselves on creating memorable guest experiences through warm & genuine service Has previous customer service experience Takes initiative to find creative ways to respond to guest requests Understands that success lies in working together and enjoys being part of a team Gets excited by an energetic, fast-paced environment Speaks fluent English with strong communication skills. Additional languages to connect with international guests is an asset Is able to lift and carry 50lbs Is excited to belong to a team of caring, warm, energetic Team Members Has a

Class 5 Drivers License*

The Sheraton Vancouver Airport Hotel is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Job Type: Full-time

Pay: Up to $20.57 per hour

Benefits:

Company events Dental care Discounted or free food Extended health care Life insurance On-site gym On-site parking Paid time off Tuition reimbursement Vision care
Ability to commute/relocate:

Richmond, BC V6X 1A3: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able to lift up to 50lbs and handle heavier boxes/luggage when needed?
Work Location: In person