Job Description

Beam Beauty & Wellness Centre is a newly established med spa, poised to become the largest med spa in Greater Victoria. We specialize in a range of cutting-edge cosmetic and wellness services, including Cosmetic Injectables, Women's Intimate Health, Naturopathic Medicine, IV Therapy, PRP for Hair Restoration, Laser Hair Removal, Tattoo Removal, Advanced Skin Lasers, Medical Grade Facials, and Chemical Peels. At Beam, we are dedicated to providing exceptional care and transformative treatments that empower our clients' health and aesthetic aspirations.

We are looking for passionate and skilled professionals to join our dynamic team, where you will have the opportunity to work in a cutting-edge facility, contribute to a culture of empowerment and innovation, and impact lives positively with state-of-the-art beauty and wellness solutions.

Discover more about us at www.beambeauty.ca and see how you can grow your career with Beam Beauty & Wellness Centre.

Job Overview:

We are seeking a dedicated and professional Beauty & Wellness Coordinator to join our team. The successful candidate will be the frontline of our spa, ensuring efficient administration and warm patient interactions. This role requires excellent organizational skills, a compassionate approach, and a passion for healthcare and aesthetic improvement.

Key Responsibilities:

- Greet and check-in clients, ensuring a warm and welcoming environment.

- Manage appointment scheduling using clinical software, handling changes or cancellations as needed.

- Facilitate client flow by notifying staff members of clients' arrival promptly.

- Maintain patient accounts by obtaining, recording, and updating personal and financial information.

- Process payments and manage billing information.

- Handle incoming calls, emails, and other communications, providing informative responses and routing messages appropriately.

- Ensure confidentiality and secure handling of all patient records and interactions.

- Assist with the preparation and maintenance of treatment rooms and inventory.

- Coordinate supply and inventory orders with practitioners.

- Provide assistance with marketing tasks as needed including assistance with SMS and email marketing platforms and liaising with website developer

- Provide support to medical staff as required during treatments and consultations.

- Educate clients on med spa services and products, enhancing client engagement and satisfaction.

Qualifications:

- Proven experience as a (Medical) Office Assistant or similar role; experience in a med spa, or clinic is highly desirable.

- Certificate or diploma in (Medical) Office Administration or related field.

- Proficiency with medical software and Microsoft Office.

- Strong organizational and multitasking abilities.

- Excellent communication and interpersonal skills, with an emphasis on customer service orientation.

- Knowledge of medical and aesthetic terminology is an asset.

Why Join Us?

- Be part of a pioneering team set to define luxury medical spa experiences in Langford.

- Competitive compensation and benefits package.

- Eligible for commission on product sales.

- Opportunities for professional growth and training in cutting-edge medical aesthetic technologies.

- Work in a beautiful, state-of-the-art facility with a supportive team that values wellness and client care.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: No more than 40 per week

Additional pay:

Commission pay
Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Education:

DCS / DEC (preferred)
Experience:

Administrative: 3 years (preferred) Sales: 2 years (preferred)
Language:

English (required)
Licence/Certification:

Office Assistant / Administrator Certificate / Diploma (preferred)
Location:

Victoria, BC (required)
Work Location: In person

Application deadline: 2024-08-25
Expected start date: 2025-08-15