Job Description

Job Purpose

The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Clore's commitment to beauty, culture, and care. This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory participation.

ResponsibilitiesGreet customers with a smile, offer help, and provide personalized support Ask questions and give beauty advice based on customer needs--everyone is welcome at Clore! Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided) Let customers know about promotions, new products, and how our rewards program works Support store events, seasonal displays, and product setups Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked Refill shelves and let the team know if items are missing, damaged, or low in stock Unpack new deliveries and help with inventory counts when needed Operate the cash register (POS) to process sales Handle returns or complaints politely and ask for help when needed Bring a positive attitude and help keep the team environment fun and professional Perform other duties as assigned

Competencies

Customer Focus- Builds relationships with customers and provides tailored advice

Communication

- Communicates clearly and respectfully

Drive & Initiative

- Takes proactive steps to support store operations

Team Collaboration

- Works cooperatively to meet team and store goals

Empathy

- Understands customer needs and provides culturally sensitive advice

Adaptability

- Adjusts to changes in pace, customer volume, and priorities

Reliability

- Follows through on tasks, policies, and shift expectations

Product Knowledge

- Demonstrates knowledge of textured hair and beauty care systems (training provided)

Key Relationships
This person reports directly to the

Store Manager

Indirectly reports to:Assistant Manager Supervisor

QualificationsHigh school diploma or equivalent Retail or customer service experience preferred Familiarity with beauty or hair care products a plus Able to meet store sales targets

Work ConditionsPT/FT availability required Must be available for opening, closing times, weekends and holidays shifts Involves being on your feet

Clore is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected characteristic.

Disclaimer

This job description is intended to describe the general nature and level of work performed. Duties may change or be assigned as required by business needs.