Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
To: All Security Personnel

From: Deanna Kozakowski

Date: June 20th,2023

Closing Date: June 26th,2023

Re: Job Posting

Position: Security Operations Centre Operator

Site: Baycrest Hospital

City: Toronto, ON

Status: Full Time Day

Hours: Continental Days (0800 - 2000 hrs.)

Pay Rate: $19.44 - $21.60/hourly - "Rates are based on a leveling system"

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Baycrest is an academic health sciences centre providing a continuum of care for older adults, including independent living, assisted living, long-term care and a post-acute hospital specializing in the care of older adults all within one campus.

: In this key role, you will oversee a state of the art healthcare Control Centre. Your role will include the following:

• SOC Operator is a shift lead role, responsible for the oversight of the security platoon
• Responsible for orienting guards to their respective roles
• Assist in tracking and deployment of security staff
• Monitor and operate numerous systems including, access control, CCTV, fire and life safety.
• Make emergency overhead announcements
• Collaborate with the Security Coordinator on special projects
• Assist in training new staff
• Answer Telephones and dispatch calls
• Handle a variety of dispatch duties including incident call taking.
• Liaise with security staff, Paladin Operations Centre and assist with deployment
• Liaise with visitors, clients and staff
• Manage Lost & Found
• Manage the issuance and return of facility keys and ID/Access cards
• Issue Visitor and Contractor badges

Highlights:

• Extensive Paid Industry Training
• Benefits & Other Perks
• Opportunities for Growth & Advancement

• International Association for Healthcare and Security and Safety Training (IAHSS) Training opportunities

Qualifications:

• Experience in a supervisory role and dispatching preferred

• A Valid Ontario Security Guard License
• First Aid/ CPR Level C
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• COVID Double Vaccination

• Excellent deportment, customer service and presentable - Public facing/front facing position
• Working knowledge of CCTV, access control systems

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. A Valid Ontario Security Guard License
3. Proficient in English (both oral and written)
4. Vulnerable Sector Check
5. COVID - Full Vaccinated

#IND2
Additional Information / Benefits
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.o
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Screening Requirements: Criminal Background Check

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