, your role is greater than just making great beverages or delivering great tasting food to the table. You are the guests' first impression of a
CKTL & CO.
experience, and you set the tone and expectation for what is about to come. As a professional bartender you will not only instill confidence through your skill, but also as an 'F&B Broker' guiding guests through our menu options featured on a platform known as The Drink Exchange where feature items will fluctuate in price and mimic the movements on the stock market.
This is a unique concept in which you will have to be fully aware of frequent changes in our offerings and communicating those changes to guests at a moments' notice. You will build the trust of our guests by providing clarity around what is about to begin and what they can expect during their visit. You are responsible for introducing the guest to an immersive
CKTL & CO.
experience by providing menu recommendations and accompanying beverage based on their preference for items listed on the Drink Exchange or regular menu offerings.
Bartender
The Bartender is responsible for the overall dining experience of each guest. The Bartender plays a key role in creating the vibe and an environment where our guest feels relaxed and engaged. Be yourself, have fun and create a memorable and lasting impression whereby every one of our guests cannot wait to come back. Your passion for creating a truly unique and personalized guest experience is the cornerstone of our success.
Bartender Key Roles
? Be enthusiastic, professional, and hospitable
? Ensure every guest leaves wanting to return by providing a hospitable guest experience
? Provide the guest suggestions/recommendations for food and beverages based on their wants or needs
? Strong awareness in a changing environment
? Possess a sincere attitude to be of service to others with a desire to succeed
? Beverage recipe adherence and inventory management to standards
? Bar and lounge cleanliness including all bar equipment, tools, and surfaces
Competencies
? Collaborative: focused on success of the team not individual
? Passion for Guest Experience: provides exemplary guest service and builds relationships with guests to set the standard for employees
? Time Management: effectively manages time to achieve tasks while satisfying the guest service needs
? Organization: can effectively move between tasks and prioritize appropriately between execution, operational tasks, and cleanliness
Duties & Responsibilities
? Knowledgeable about
CKTL & CO.
including all products, menus and promotions - be able to relate all information in appealing, entertaining and informative manner to all guests
? Table & bar service - taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen while following all standards as it pertains to each task
? Delivery of food and beverage to tables in the dining room and lounge
? Processing bills and taking payment
? Handling guest concerns with and without the support of the management team
? Providing the highest quality of service at all times in all guest interactions
? Clearing, setting, polishing, and cleaning tables, glassware and utensils
? Preparation and cleanliness of the bar area and equipment before, after and during each service
? Proper adherence to all cash handling procedures as outlined in company policies
? Correct use of POS system, adhering to all company standards and policies
? Preparing alcohol or non-alcohol beverages for bar and restaurant patrons
? Mix ingredients to prepare classic and specialty cocktails - ensure consistent adherence to recipes
? Ensure consistent inventory through regular inventories and recipe adherence - maintain liquor and bar supplies
? Maintain highest level of cleanliness on all bar surfaces including counters, tools, and equipment
? Ensure safe and responsible alcohol service as per all Smart Serve Regulations
? Count and reconcile bar float and daily transactions
? Ensure food is presented with exceptional level of detail prior to delivering to guests
Job Requirements
? Ability to prioritize and stay organized in a high-paced environment
? Minimum of 1-year related bartending experience
? Minimum of 2 years' experience in a full-service restaurant environment
? Fluency in English both written and verbal
? Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays
? Must be able to carry and lift items weighing 25lbs, must be able to stoop and bend
? Must be able to stand and move for extended periods of time to continuously perform essential job functions
? Current and valid Smart Serve certification
Job Types: Full-time, Permanent
Pay: $17.60 per hour
Benefits:
Store discount
Work Location: In person
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