Job Description

As an employee of Broken Spanish, your role is greater than just making great Mexican-inspired beverages or delivering great-tasting food to the table. You are the guests' first impression of a Broken Spanish experience, and you set the tone and expectation for what is about to come.

The bartender plays a key role in creating the vibe and an environment where our guests feel relaxed and engaged. Be yourself, have fun and create a memorable and lasting impression whereby every one of our guests cannot wait to come back. Your passion for creating a truly unique and personalized guest experience is the cornerstone of our success.

Bartender Key Roles

Be enthusiastic, professional, and hospitable. Ensure every guest leaves wanting to return by providing a hospitable guest experience. Provide the guest suggestions/recommendations for food and beverages based on their wants or needs. Strong awareness in a changing environment Possess a sincere attitude to be of service to others with a desire to succeed. Beverage recipe adherence and inventory management to standards Bar and lounge cleanliness, including all bar equipment, tools, and surfaces

Competencies

Collaborative: focused on success of the team not individual Passion for Guest Experience: provides exemplary guest service and builds relationships with guests to set the standard for employees Time Management: effectively manages time to achieve tasks while satisfying the guest service needs Organization: can effectively move between tasks and prioritize appropriately between execution, operational tasks, and cleanliness

Duties & Responsibilities

Knowledgeable about Broken Spanish including all products, menus and promotions - be able to relate all information in an appealing, entertaining and informative manner to all guests Table & bar service - taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen while following all standards as it pertains to each task Delivery of food and beverage to tables in the dining area Processing bills and taking payment Handling guest concerns with and without the support of the management team Providing the highest quality of service at all times in all guest interactions Clearing, setting, polishing, and cleaning tables, glassware and utensils Preparation and cleanliness of the bar area and equipment before, after and during each service Proper adherence to all cash handling procedures as outlined in company policies Correct use of POS system, adhering to all company standards and policies Preparing alcohol or non-alcohol beverages for bar and restaurant patrons Mix ingredients to prepare classic and specialty cocktails - ensure consistent adherence to recipes Ensure consistent inventory through regular inventories and recipe adherence - maintain liquor and bar supplies Maintain highest level of cleanliness on all bar surfaces including counters, tools, and equipment Ensure safe and responsible alcohol service as per all Serving It Right Regulations Count and reconcile bar float and daily transactions Ensure food is presented with an exceptional level of detail before delivering to guests

Job Requirements

Ability to prioritize and stay organized in a high-paced environment Minimum of 1-year related bartending experience Minimum of 2 years' experience in a full-service restaurant environment Fluency in English both written and verbal Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays Must be able to carry and lift items weighing 25lbs, must be able to stoop and bend Must be able to stand and move for extended periods of time to continuously perform essential job functions Current and valid Serving It Right certification
Job Types: Full-time, Part-time

Pay: From $17.85 per hour

Expected hours: 20 - 35 per week

Location:

Fort St. John, BC V1J 2A8 (required)
Work Location: In person