Job Description

Main Duties:

Reporting to the Casino Shift Manager and under the supervision of the Food-Beverage Supervisor, this position focuses on delivering customer service excellence, and convenient Food & Beverage services, by preparing beverages for Casino guests in an efficient, professional, and courteous manner.

Responsibilities include: Providing exceptional hospitality, emphasizing personalized service and attentive treatment, to ensure guests feel welcome and comfortable. Receiving drink orders. Preparing mixed drinks, bottled/draught beer, wine, and other beverages. Maintaining bar inventory and liquor storage. Cleaning and maintaining bar glassware, surfaces, tools, and equipment. Serving food/snacks to customers. Accepting payment from patrons. Adhering to responsible service of alcohol guidelines. Handling other related tasks as required, to provide service to bar patrons.

Conditions of Employment

• Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
• The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
• Must possess valid Saskatchewan Driver\'s License and acceptable driving record.
• Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
• As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
• Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

Qualifications

Education:

• Successful completion of a Bartending course at a recognized institution would be preferred.
• Successful completion of Responsible Service of Alcohol Program is preferred.

Experience:

• Experience in customer service and working with many diversified situations and personalities.
• Previous bartending experience in the restaurant and/or gaming industry would be preferred.

Core Organizational Competencies

Adapting to Change
Communication
Customer Service
Decision Making
Results Oriented
Working with Others

Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.

Saskatchewan Indian Gaming Authority