Job Description

please note our address is 4537 Bowness Road NW, T3B0A9 or 130 10th st NW

Position Overview:

We are seeking enthusiastic and customer-focused individuals to join our vibrant team at vitaminboba. As our member, you will play a key role in delivering exceptional customer service, crafting delicious beverages, and creating a welcoming and enjoyable atmosphere for our patrons.

Responsibilities:

Greet and engage customers with a friendly and positive attitude, creating a welcoming environment. Prepare a variety of bubble tea beverages and snacks, including tea-based drinks, smoothies, and other specialty drinks, following standardized recipes and ensuring consistency in taste and presentation.? Maintain a clean and organized workspace, including daily cleaning routines and regular sanitization of equipment and surfaces. Monitor and restock inventory of ingredients, toppings, and supplies to ensure seamless operations during busy hours. Provide recommendations to customers based on their preferences and introduce them to new flavors and combinations. Upsell products, such as introducing seasonal specials, boba-themed accessories from

vitaminboba

, new drinks, and promotional items to increase sales. Communicate effectively with team members to ensure smooth shifts and efficient customer service. Handle customer inquiries, feedback, and complaints professionally and promptly, striving to resolve issues and leave customers satisfied. Contribute to maintaining a positive work environment by demonstrating teamwork, respect, and a proactive attitude. Maintain storefront display Adhere to health and safety regulations, including proper food handling, hygiene practices.

Qualifications:

Previous experience in a customer service role, preferably in the food and beverage industry, is a plus. Passion for bubble tea and a genuine interest in learning about different flavors, ingredients, and preparation methods. Technologically savvy with the ability to quickly learn and navigate the POS system for order processing and payments. Excellent interpersonal and communication skills, with the ability to interact positively with diverse customers and team members. Attention to detail to ensure accurate order processing and drink preparation. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for processing payments and calculating change. Flexibility to work various shifts, including evenings, weekends, and holidays. Must adhere to health and safety regulations and maintain high standards of cleanliness and hygiene. Ability to stand for extended periods and lift/move moderately heavy objects.

Perks:

Flexible hours Tips. Commision Employee discounts Free bubble tea
If you are passionate about delivering outstanding customer experiences, have a love for bubble tea, and thrive in a dynamic environment, we invite you to join vitaminboba. Apply now via email info@vitaminboba.com to become an essential part of our team.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

Casual dress Discounted or free food Flexible schedule Store discount
Work Location: In person