At One Pound, we believe dessert and coffee are everyday joys, small moments that connect people. We're a cake cafe in Toronto inspired by Korean minimalism and emotional warmth, serving signature cakes, desserts, and specialty coffee with care.
Job Summary
We're looking for a Barista / Customer Service team member who is enthusiastic, kind, and passionate about creating genuine experiences for our customers. You'll work closely with our small team to prepare coffee, package desserts, assist with orders and pickups, and help us deliver warm, thoughtful service every day.
Responsibilities
Prepare espresso and brewed beverages with consistency and care
Plate desserts and package cakes for pickup and dine-in orders
Assist customers with friendly and efficient service
Support opening/closing duties and maintain a clean work area
Utilize POS systems efficiently to process orders and manage payments.
Communicate with the kitchen and decorator team to ensure smooth service
Greet customers warmly and provide assistance with their inquiries or orders.
Manage time effectively to ensure prompt service during peak hours.
Qualifications
Previous cafe, bakery, or customer service experience preferred (training provided)
Barista experience or knowledge of food preparation and serving techniques is a plus.
Passion for coffee, dessert, and baked goods
Strong communication and teamwork skills
Reliable, detail-oriented, and proactive
If you are passionate about providing outstanding customer service and have the relevant experience, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $17.20-$18.00 per hour
Expected hours: 15 - 20 per week
Benefits:
Discounted or free food
Store discount
Work Location: In person
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