Job Description

La Fabrique de Bagel is seeking a Part Time motivated, energetic and cheerful Barista week-end Supervisor.

The individual must be Bilingual and have great customer service skills to work in a friendly fast-paced environment.

We are a Cafe located on Park Avenue - Plateau Mont-Royal. We are well known for our wide selection of flavored cream cheese and specialty sandwiches using our signature bagels.

As a Shift Supervisor, you will lead by example in delivering excellent customer service while overseeing the daily operations of the shop during your shift. In addition to taking customer orders for bagels, coffee, and various grab-and-go items, you will be responsible for ensuring team efficiency, food quality, and overall store cleanliness. Basic cooking skills and food safety knowledge are required and will be covered in training.

Key Responsibilities:

Supervise and support all aspects of food preparation, quality control, and product display. Lead and assist with customer service, taking orders, and operating the cash register. Ensure opening and closing duties are completed thoroughly, including stocking, cleaning, and prepping the store for the next shift. Delegate tasks effectively to team members and monitor performance during shifts. Perform and oversee deep cleaning procedures to maintain health and safety standards. Foster a positive and collaborative team environment. Handle minor customer issues or escalate them when needed. Communicate effectively with management regarding inventory, staffing, and operational updates.
Qualifications:

Previous barista experience is required, including familiarity with espresso machines and coffee preparation techniques. At least 1 year of supervisory or team lead experience is strongly preferred. Strong customer service and communication skills. Ability to lead a team in a fast-paced environment while maintaining a positive attitude. Basic food preparation and cooking skills. Knowledge of food safety and sanitation standards (training provided if needed). Comfortable using a point-of-sale (POS) system and handling cash/transactions accurately. Reliable, punctual, and able to work flexible hours, including early mornings, weekends, and holidays.
Job Types: Part-time, Permanent

Additional pay:

Tips
Benefits:

Discounted or free food
Language:

English and French (required)
Work Location: In person