Job Description

Overview

Roasta Cafe is a hub for community and craft, and we're looking for an experienced Barista to be the heart of our coffee program. This role is perfect for a skilled coffee professional who is passionate about quality and enjoys guiding a team to success. You'll be instrumental in shaping our coffee culture and ensuring every customer has an exceptional experience.

ResponsibilitiesTechnical Coffee Expertise & Quality Control

Act as the lead technical expert for the bar, performing daily calibration of grinders and espresso machines to ensure optimal extraction. Proactively monitor and troubleshoot beverage quality, ensuring every drink served meets our highest standards for taste and presentation.

Team Leadership & Development

Lead shifts by example, setting a positive and efficient pace for the team and fostering a collaborative workflow, especially during peak hours. Train and mentor fellow baristas, actively developing their skills in technical coffee preparation, milk steaming, latte art, and customer engagement.

Guest Experience & Engagement

Champion an exceptional customer experience that goes beyond transactional service. Actively engage with guests, passionately sharing knowledge about our coffee, and cultivating a welcoming atmosphere that builds community and customer loyalty.

Operational & Administrative Duties

Perform keyholder responsibilities, reliably executing all opening and closing procedures. Manage inventory for coffee, dairy, and paper supplies, including ordering, receiving, and restocking. Contribute creatively to the development of new seasonal drink offerings.

Health, Safety & Cafe Standards

Uphold impeccable standards of cleanliness and organization throughout the entire cafe, including the bar, dining areas, and food preparation stations. Ensure strict compliance with all health department regulations and food safety procedures.

Qualifications & Experience

You have a minimum of four (4) years of experience working in a specialty coffee environment You possess a thorough knowledge of espresso theory, including calibrating grinders, diagnosing extraction issues, and consistently pulling high-quality shots. You have expert-level skill in milk texturing and can create consistent, beautiful free-pour latte art You have Strong customer service skills with the ability to communicate effectively with guests. You maintain a calm and efficient presence, especially during busy periods, and excel in a fast-paced environment. A valid Ontario Food Handler Certification is preferred. Available to work on weekends and holidays

Why Join Roasta Cafe?

Receive competitive pay plus an excellent and consistent tip structure. Work with top-of-the-line equipment and high-quality, ethically sourced beans. Be part of a positive, professional, and supportive team environment. Have opportunities for growth and a real impact on our menu and culture.
Join our team today and be part of creating memorable experiences for our customers!

Job Types: Full-time, Part-time

Ability to commute/relocate:

Burlington, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Barisa : 4 years (required)
Licence/Certification:

Food Handler Certification (preferred)
Work Location: In person