Job Description

Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one and other on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince\'s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary\'s Urban Resort.

What is in it for you:

• Employee benefit card offering discounted rates in Accor & Marriott worldwide for you and your family
• Competitive benefit program, including medical, dental, vision, retirement savings, and an employee & family assistance program
• Learning programs through our Academies designed to sharpen your skills
• Career development opportunities with national and international promotion opportunities.

Passionate about everything Food & Beverage and putting a smile on our guests\xe2\x80\x99 faces? As Banquet Server, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

What you will be doing:

• Consistently offer professional, friendly and engaging service to all guests in a variety of settings, including plated and buffet banquets for breakfasts/lunch/dinner, working lunches, coffee breaks, cocktail receptions, formal evening events/galas/weddings, and off-site catering events
• Serve all food and beverage items for assigned banquet functions
• Explain banquet menus to guests, assisting those with special dietary needs or preferences as well as providing suitable assistance when recommending beverages
• Have full knowledge of all beverage lists and all menu items being served
• Clear and reset function space, as well as ensuring service areas are clean and tidy
• Assist with function room setup and tear down as specified by meeting organizers
• Follow all policies, procedures and service standards, including health & safety and food handling procedures
• Ability to work a variety of shifts, including weekends and holidays. The schedule for this position will primarily be AM shifts.

Qualifications

Your experience and skills include:

• Previous customer service experience is required, with previous food & beverage and/or banqueting/catering experience preferred
• Must hold valid Alberta ProServe certification
• Must be physically fit with the ability to lift heavy items (trays, chaffing dishes, etc.)
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That\'s why you\'ll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London\'s The Savoy, New York\'s The Plaza, and Shanghai\'s Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Accor