Job Description

Working Title: Banquet Captain, Assiniboine Park, Part Time
Employment Status: Part-Time
Starting Hourly Rate: $18.40 per hour
Address: 55 Pavilion Cres Winnipeg MB R3P 2N6
New Hire Schedule: Must be able to work varied shifts including weekdays, weekends, evenings, and holidays.
Important information: Reporting to the Manager Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a wonderful experience that exceeds their expectations. The Banquet Captain oversee both staff and event execution. They are responsible for assisting in the supervision and organization of the banquet events to the required standards resulting in the complete satisfaction of guests and clients. The Banquet Captain will ensure that banquet venues are prepped to specifications, banquet staff is fully prepared, guests are well taken care of and that functions are executed as planned. This includes set-up venues for a function or event prior to the guest's arrival and tear down the venue when the guests have left. The Banquet Captain may be required at times to be a Banquet Server.
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
Reporting to the Manager Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a wonderful experience that exceeds their expectations. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients. The Banquet Captain will ensure that banquet venues are prepped to specifications, banquet staff is fully prepared, guests are well taken care of and that functions are executed as planned. This includes set-up venues for a function or event prior to the guest's arrival and tear down the venue when the guests have left. The Banquet Captain may be required at times to be a Banquet Server.
As a Banquet Captain you will:

• The Banquet Captain is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Sales Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Loading vans with catering supplies and ensuring all items are accounted for
• Driving to event locations
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Return food and beverages, serving equipment and utensils to catering facility
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

About you:

• Food Handler Certificate considered an asset.
• Min. 3 years of catering or hospitality experience, and 1 year of supervisory experience.
• Excellent customer service skills.
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution.
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Physical ability to carry out the duties of the position

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.

Skills Required