Job Description

Job Summary



*** This opportunity is for Enoch Cree Nation meeting place branch located at #102- 21559 Chief Lapotac Blvd in West Edmonton ***

We are thrilled to be offering an exclusive opportunity that will shape your career and make a significant impact on our community\xe2\x80\x99s well being. RBC is inviting individuals with a drive to make a difference and passion for helping clients thrive and communities prosper to join us at our newest meeting place location that\xe2\x80\x99s being developed on the Enoch Cree Nation Reserve.

Did you know??

Enoch Cree Nation Meeting Place is nestled in a growing West Edmonton area just off of the Whitemud

River Cree Resort and Casino is on Enoch Cree Nation

This branch is set up as a meeting place, we will be highly skilled in leveraging digital tools that will enable us to connect with the community and provide financial wellness

If you have a passion to connect with an Indigenous community, and in a branch with a huge opportunity for growth please apply now.

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you\xe2\x80\x99re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business

Respond to client-initiated contact, assisting them with a full range of financial transactions

Actively listen and engage clients in conversation to further understand their individual needs

Proactively take ownership of resolving and preventing client banking problems

Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment

Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients

Flexibility, eagerness to learn, strong personal ethics, and a hunger for success

Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Availability to work all open business hours

Nice-to-have

Track record in building rapport and maintaining client relationships within the financial or service industry

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

Continued opportunities for career advancement

World-class sales training, coaching, and development opportunities

Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills Advice Based Solutions, Client Centricity, Client Discovery, Collaboration, Critical Thinking, Curiosity, Data Analysis, Digital Literacy, Indigenous Business Development, Indigenous Culture, Indigenous Education, Indigenous Studies

Additional Job Details

Address: 4 MCLEOD AVE:SPRUCE GROVE

City: SPRUCE GROVE

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-11-06

Application Deadline: 2024-02-10

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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