Job Description

Posting Title
BAND 3 - Service Delivery Manager

Position Classification
Band 3

Union
N/A

Location
Abbotsford, BC V2S 1H4 CA
Campbell River, BC V9W 6Y7 CA
Cranbrook, BC V1C 7G5 CA
Fort Nelson, BC V0C 1R0 CA
Hope, BC V0X 1L0 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
Prince George, BC V2N4P7 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA


Salary Range
$80,800.00 - $114,400.02 annually

Close Date
3/5/2023

Job Type
Regular Full Time

Temporary End Date


Ministry/Organization
BC Public Service -> Education and Child Care

Ministry Branch / Division
Child Care Benefit and Operating Funding Branch

Job Summary
Combine your client service, stakeholder engagement and strategic planning skills in this challenging role Child Care is a key priority for all levels of government and B.C. is taking important steps to implement a integrated early care and learning system that provides quality and affordable child care to more families. Under Childcare BC and the Canada-Wide Early Learning and Child Care Agreement, B.C. is on the path to build a child care system that reduces child care fees for parents, builds more licensed spaces, and increases supports for those working in the sector. The Service Delivery Manager plays a critical role in leading the implementation of the government\'s child care mandate. This position reports to the Director, Affordable Child Care Benefit, Band 4. With the growth of the branch with the new Child Care Benefit program, there is the addition of the Child Care Operating Funding group, an expanded Child Care Subsidy Group and the Operations and Performance Management group that all require excluded leadership. This job supervises a large service delivery team of staff, virtually and/or in person. If you are looking for an exciting leadership opportunity and possess the required qualifications, we look forward to your application.

Job Requirements:

• Bachelor\xe2\x80\x99s degree or higher in Business Administration, Public Sector Management, or Public Administration or a related field. An equivalent combination of education, training, and experience may be considered.
• Experience working with other agencies, special interest groups and directly with clients in the delivery of public programs.
• Experience in developing communications and delivering presentations.
• Experience supervising \xe2\x80\x93 virtually and/or in-person - large teams and subordinate supervisors.
• Experience leading significant change initiatives.

Preferences May Be Given To Candidates With:

• Experience interpreting legislation.
• Experience supervising in a unionized environment.

For questions regarding this position, please contact Linda.Herman@gov.bc.ca

About this Position:
This position is excluded from union membership. An eligibility list may be established to fill future temporary and permanent vacancies. Remote work is allowed. This position can work up to full time from their home as per the telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a fulsome list of locations.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, M\xc3\xa9tis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required. The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Education Services, Leadership and Management