Job Description

Job Title: Baker

Start Date: August 2024

Reports to: Store Manager

Level / Grade: Part-Time

General Description:

A Craigs Cookies Baker is responsible for the production of cookies, the guest experience, and the overall cleanliness of the bakery. This role is the cornerstone to a well-run bakery. The baker's motivation and hard work keep the flow of business smooth.

The ideal candidate should have excellent customer service skills, a positive attitude, and willingness to learn. They should be energetic, personable, and punctual. They should have excellent communication skills when interacting with customers and colleagues.

Baking experience is not required, rather is helpful during the training process. Customer facing service industry experience is an asset.

Job Responsibilities:

? Maintaining a clean and safe workplace

? Preparing dough, following the Craig's Cookies recipe with care and attention

? Preparing cookies quickly and efficiently

? Completing cookies for orders and prep as directed by the manager on duty

? Washing dishes using posted method

? Providing excellent customer service

? Completing customer transactions using the POS

? Fulfilling delivery app orders and requests

? Packaging ordered (Pick Up, Delivery, Shipping, Special Events)

Knowledge:

? Exceptional customer service experience

? Working experience in the service industry, and/or a role which focused on repetitive tasks an asset

? Familiarity with food delivery apps (ie. Uber, DoorDash, Skip the Dishes) an asset

Skills:

? Customer Service

? Quick learner

? Punctual

? Flexibly and adaptability

? Clear communicator

? Takes initiative to propose room for improvement

? Exudes Company values

? Time Management

? Great attitude

? Empathy and Humanity

Abilities:

? Team Player

? Extreme attention to detail, you care about the small stuff

? Follows instructions but can also lead with limited direction and supervision

? Proactive, productive problem solver

? Has a clear understanding of company values and energy

Other

? Starting Salary: $17.50/hr

? Weekend shifts are required

? Earliest Shift Start Time (estimate, not confirmed): 8am

? Latest End Time (estimate, not confirmed): 9pm

Job Types: Part-time, Permanent

Pay: $17.50 per hour

Additional pay:

Tips
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Application question(s):

Can you work weekends? Can you work a minimum of two 6-8 hour weekday shifts a week (Monday to Friday, between 8am and 8pm)
Join us in creating delightful baked goods that bring joy to our customers!

Job Types: Part-time, Permanent

Pay: From $17.50 per hour

Expected hours: 15 - 25 per week

Additional pay:

Tips
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Weekends as needed
Work Location: In person

Expected start date: 2025-08-04