Job Description

Job Title:

Back Counter Parts Advisor

Department:

Parts Department

Reports To:

Parts Manager

Classification:

Full Time

Compensation:

$50,000 - $80,000/ Yearly DOE

Are you an experienced Back Counter Parts Advisor ready to shift your career into high gear? Join Universal Ford Lincoln, where your OEM expertise powers a high-performing service team and your skills are recognized, rewarded, and refined.

At

Kaizen Automotive Group

, we've built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding presence across Canada and the United States, we offer exciting opportunities for individuals looking to be part of a dynamic, award-winning team. Joining

Kaizen Automotive

means you will have the opportunity to work alongside talented professionals in a supportive environment that fosters growth, innovation, and success. If you're passionate about cars, committed to quality work, and ready to take your automotive career to the next level, the

Kaizen Automotive Group

wants to hear from you!

As a family-owned and operated company, the

Kaizen Automotive Group

is committed to providing our team members with access to the benefits and support they need along their professional journey to feel happy, healthy and valued.

That is why our team is proud to provide the following benefits as options for our Full-Time employees:

Competitive Compensation Supplemental Medical Coverage Dental and Vision Plans Discounted Prescription Coverage Company Pension Paid Time Off Short and Long-Term Disability Paid Life Insurance Employee and Family Assistance Programs Vehicle Purchase & Service Discounts Paid Professional Development & Certification Assistance Company Wide Appreciation Events & Contests And SO MUCH MORE!

Hiring Location:

Universal Ford Lincoln

is proud to be part of the Kaizen Automotive Family, and we truly believe that people are at the heart of all we do! Whether it's our customers or devoted staff, we acknowledge that our business could never have dreamed of becoming the success it is without the wonderful people who got us here! Come see why Universal Ford Lincoln has won the President's Award for dealership excellence 38 times and get your foot in the door with an automotive retailer that refuses to slow down!

Job Summary:

We are seeking a knowledgeable and customer-focused

Back Counter Parts Advisor

to join our Ford Lincoln dealership's Parts Department. This role is responsible for supporting the service and technician team by ensuring timely and accurate parts fulfillment for vehicle repairs and maintenance. The ideal candidate has a strong understanding of OEM parts, particularly Ford and Lincoln products, and thrives in a fast-paced, team-oriented environment.

Key Responsibilities:

Accurately identify and supply required parts to service technicians for repair and maintenance work. Maintain clear communication with the service department to ensure prompt and efficient delivery of parts. Check availability and order parts as needed through the dealership's DMS (Dealer Management System) and Ford Motorcraft parts catalog. Receive and stock incoming parts shipments; ensure proper binning and labeling. Assist with warranty parts processing and core returns in compliance with Ford and Lincoln standards. Monitor and maintain adequate inventory levels for commonly used service parts. Provide technical guidance on parts compatibility and substitutions when needed. Assist with inventory counts and reconciliation processes. Ensure back counter area is clean, organized, and compliant with dealership policies and OEM guidelines. Collaborate with front counter parts staff when necessary to ensure optimal parts flow and customer satisfaction.

Qualifications:

High school diploma or equivalent required; post-secondary education or technical certification preferred. 1-2 years of experience in an automotive parts department, preferably with Ford or Lincoln. Familiarity with OEM parts systems and electronic cataloging tools (e.g., Ford Motorcraft, CDK, Reynolds & Reynolds, etc.). Strong knowledge of vehicle systems and components, especially Ford and Lincoln models. Excellent communication and organizational skills. Ability to work in a fast-paced environment and manage multiple tasks. Team player with a commitment to quality and accuracy. Must have a valid driver's license and clean driving record.

Physical Requirements:

Ability to lift and carry parts up to 50 lbs. Standing, walking, and bending for extended periods. Occasional climbing and use of ladders to access inventory.

Bring your expertise to Universal Ford Lincoln, where experienced Back Counter Parts Advisors fuel a top-tier service team and grow their careers with a dealership that values precision, speed, and OEM excellence. APPLY TODAY!!!

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Automotive Parts, Parts Counter, Retail Auto Parts, Car Parts, Wholesale Parts, Back Counter Parts, Collision Parts, Auto Body Parts, Parts Manager, Parts Director, Fixed Ops, Fixed Operations, parts king, parts authority, aftermarket auto, after market parts, OEM, dealership, service centre, automotive service, car repairs

Job Types: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Schedule:

8 hour shift Monday to Friday Weekends as needed
Ability to commute/relocate:

Calgary, AB T1Y 1A2: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person