Job Description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.


Utilize advanced support technologies and processes engineered to achieve outstanding results.


We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Join TP - Where Excellence Meets Opportunity!

TP is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose TP?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join TP, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Apply only if the link is shared with you via email from the Talent Acquisition team.

About Us

TP is the world leader in customer experience management. As part of our team, you will help connect some of the world's most respected brands with their customers by providing customer care, acquisition, analytics, back-office, and other specialized services to ensure a positive experience.

We are the largest interaction expert team in the market--engaging with more than 35% of the world's population every year.

What We Offer:

Hybrid work setup from our offices in Toronto

Competitive compensation package

Medical and dental benefits, plus an Employee Assistance Program

Paid training

Exclusive perks and discounts with Canada's leading employee perks program

Internal career advancement opportunities

Business Development - Technology Solutions and Ad sales

Join a fast-growing, innovative team focused on helping SMBs and large enterprise clients transform and scale their operations through digital ads and cutting-edge technology solutions. You will work as part of an entrepreneurial group that supports organizations in leveraging ads or cloud infrastructure, modern data platforms, and advanced digital tools to drive growth and efficiency.

In this role, you will play a key part in shaping the future of businesses of all sizes by enabling them to better connect with customers, empower employees, and collaborate with partners. Your contributions will help clients unlock new opportunities through digital transformation and scalable technology.

At TP, our mission is to provide an environment that promotes happiness from the inside out. We value, inspire, and support our team members to learn, teach, and grow. We want you to come to work motivated and proud to be part of our team. That's why we continually invest in outstanding work experiences and development opportunities--so you can always be your best.

Diversity & Inclusion

TP is an Equal Opportunity Employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Responsibilities

Collaborate with your team to achieve high-quality service standards

Connect with customers through conversation and provide exceptional support

Build trust and understanding by identifying customer needs

Offer proactive and appropriate solutions that drive satisfaction

Exercise patience and empathy while resolving concerns

Adhere to all client policies, procedures, and industry regulations

Qualifications

Bachelor's degree, College degree or equivalent degree.

Product knowledge: Cloud or Digital ads

Proven technical ability with CRMs (customer relationship management.)

Outgoing and confident in inbound/outbound phone sales with great phone etiquettes.

Preferably with B2B sales experience

Ability to multitask and quickly learn new tools

Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.

Strong work ethic with dependable track record

Excellent verbal and written communication skills

Professional and courteous telephone manner

Comfortable performing routine tasks at varying pace

Skills

Thrive in a fast-paced, high-growth, rapidly changing environment.

Experience working in a technical sales environment.

Knowledge of CRM systems but not limited to Salesforce, LinkedIn Navigator.

Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.

Organized and has pipeline management, time management skills and prioritization skills.

Excellent verbal and written communication skills in English.

Dependable, reliable with a strong work ethic.

Proactive, organized, responsible, proven ability to work well with a team.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.