Job Description

Summary
The B2B Integrations Analyst is a mid- level role within the Americas IT organization primarily responsible for technical support of all EDI-middleware related partners and projects for the Americas region. The role consists of tasks such as requirements analysis, project management, system configuration, data mapping and integration activities between IMCD middleware system (MuleSoft) and IMCDs trading partners (suppliers, customers, and logistics providers).

The candidate must have a solid education in application technology with strong interpersonal skills to represent the region on projects with external parties. This role also includes working with our HQ team on designing specifications for enhancements to applications and interfaces, testing new processes and tools, and working within business guidelines.

Job Duties
Onboarding new B2B connections with IMCD's business partners (suppliers, customers, governments etc.) across Americas region
Maintaining and improving existing integration solutions
Recognize repetitive issues and through instructions or together with your colleagues, find a structural solution
Monitoring middleware logs to ensuring uptime and stability of local integrations
Providing support to internal stakeholders, business partners, and the IT team where needed on middleware/integration solutions
Providing guidance, documentation, and communication on integrations to/from third parties
Support head office Middleware team with projects and support where needed
Investigate innovative and best practice approaches to integration solutions
Modeling and mapping data sets to the IMCD templates using proven methodologies and models
Implement routine monitoring, reporting, logging, and notifications for EDI transmissions and EDI data quality
Performs Root Cause Analysis on problems, document and identify best practices
Able to write operational procedures
Ability to troubleshoot business process changes, errors, and subsequent modifications
Able to interpret the operational requirements of end users, project managers, and other stakeholders

Requirements

Mandatory

University degree in a technology or similar program
4+ years' experience working with data transformation and middleware technologies such as X12, EDIFACT, and other formats like XML
2+ years' experience in project management skills - coordinating across various internal and external stakeholders is a key part of this role
Good communication skills - allowing to communicate technical information to a non-technical audience
Willingness to take ownership and ability to manage and coordinate various stakeholders
A team-player approach with both internal and external staff - happy to discuss solutions and ideas for improvement with the rest of the team
Self-starter and highly motivated to make proactive changes

Preferred

ERP JDE 9.2 or other ERP system (SAP, D365 etc)
Experience with MuleSoft or other Middleware technologies (Mulesoft Certification will be provided)
Experience with Managed File Transfers tools and solutions
Willingness to learn about the aspects of integration

Core Competencies
Technically Inclined
Time Management
Creative and Innovative Thinking
Development and Continual Learning
Problem Solving
Accountability and Dependability
Research and Analysis
Decision Making and Judgement
Ethics and Integrity
Planning and Organizing
Communication
Energy and Stress
Teamwork

Working Conditions
Some travel may be necessary to our Americas and/or Head Office (Rotterdam) on occasion. (less than 10 business days per year)
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
A hybrid office environment
Some overtime as required and compensated accordingly (2-5 hours per month)

*MCD Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
*This role is for an existing vacancy within our organization.

*Artificial intelligence is not used to screen, assess or select applicants for this vacancy.

Job Type: Full-time

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care On-site parking Paid time off Tuition reimbursement Vision care Wellness program
Schedule:

Monday to Friday
Application question(s):

What is your salary expectation? Do you have experience connecting ERP with a 3rd party systems? Experience with JDE 9.2 or other ERP system (SAP, D365 etc.)? Experience with data transformation and middleware technologies such as X12, EDIFACT, and other formats like XML? Experience with MuleSoft or other Middleware technologies (MuleSoft Certification will be provid-ed)? Experience with Managed File Transfers tools and solutions?
Work Location: Hybrid remote in Brampton, ON L6T 4V2