The Systems Specialist is a collaborative member of the Cloud and Data Center team. This position will deliver products and solutions, support and maintain lifecycle on services and solutions that are in place, as well as to satisfy business and operational requirements through the efficient use of internally established and industry best practices.
The successful candidate will need to pass rigorous security clearances. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).
Your Focus:
\xc2\xb7 Deliver on KTLO, Security Access Requests (SARs), Incident and Service Requests \xe2\x80\x8b
\xc2\xb7 Fault, Event and Performance Monitoring\xe2\x80\x8b
\xc2\xb7 Execute on Repeatable Builds\xe2\x80\x8b
\xc2\xb7 Manage and Execute on Risks and Vulnerabilities\xe2\x80\x8b
\xc2\xb7 Process Improvement\xe2\x80\x8b of infrastructure support processes for all Tiered support levels
\xc2\xb7 Process Automation\xe2\x80\x8b
\xc2\xb7 Deliver on the implementation of infrastructure products and solutions
\xc2\xb7 Engage in the certification and introduction of new products and solutions for our services and customers (executing testing and acceptance)
\xc2\xb7 Conduct research based on requirements and develop recommendations on products, services, protocols, and standards
\xc2\xb7 Monitor and analyze capacity and performance on the infrastructure and recommend enhancements to meet new or changing infrastructure demands
\xc2\xb7 Participate in an on-call rotation to serve and support our customers
You Have:
\xc2\xb7 A university Degree, College Diploma
\xc2\xb7 3-8 Years of Experience in IT Environments (Systems)
\xc2\xb7 Knowledge/Experience in Systems; Active Directory (AD), AD Federated Services (ADFS), Server OS (Windows), Virtualization (VMware)
\xc2\xb7 Knowledge or Experience in Azure Cloud Platforms (ASR, SSO, file sync, user flows)
\xc2\xb7 Attention to Detail (Planning and Prioritization)
\xc2\xb7 Strong communication skills
You Are:
\xc2\xb7 Customer and Delivery Focus
\xc2\xb7 Resourceful and adaptable
\xc2\xb7 Persuasive and collaborative
Bonus:
\xc2\xb7 Microsoft Certified Systems Associate, or Microsoft Certified Azure Associate
\xc2\xb7 ITIL Foundations Certification
\xc2\xb7 Six Sigma \xe2\x80\x93 Yellow Belt Certification
JDI IT: Who we are and what we offer
The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values \xe2\x80\x93 some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simply the path forward and inspire commitment.
With over 300 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and \xe2\x80\x9cgetting it done\xe2\x80\x9d!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!
We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.
To learn more about our products and services, click .
J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
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