Job Description

Reporting to the Vice President & Head of Specialized Lending, Manulife Bank, the AVP, Specialized Underwriting and Account Management is responsible for leading the Bankxe2x80x99s the underwriting and account management of the Bankxe2x80x99s specialized lending portfolio. The incumbent is responsible for leading and inspiring a team of lending and account management professionals that underwrite new credit in the portfolio, complete annual reviews and other portfolio surveillance, fulfill new credit and subsequent draws and manage special loans and watchlist accounts. In fulfilling this role the incumbent is responsible for the overall management of the department, credit decisions within delegated lending authorities, workflows and underlying processes/technology, and, a staff of banking professionals.Position Responsibilities:UnderwritingLead a team of highly capable underwriting professionals; act as a point for file escalations and ensure that proposed transactions meet client requirements and/or strengthen the companyxe2x80x99s position as needed. Provide field guidance on financial analysis and deal structure with a view to ensuring a smooth authorization process.Review, analyze a structure individual transactions where required applying complex accounting, tax and corporate rules and concepts to ensure transactions meet client needs and the Bankxe2x80x99s credit analysis identifies, assesses and mitigates the underlying inherent risks within business owner, high net worth and other complex applicationsExercise discretionary lending limits as delegated to approve and decision credit applications in line with the Bankxe2x80x99s risk appetite.Communicate credit approvals to sales, advisors and clients and ensure that any conditions of approval and other terms and conditions are clearly understood and acceptedAccount ManagementOversee the effective and on-going monitoring of files within the portfolio, specifically the completion of annual reviews ensuring appropriate and timely information is obtained such that the Bank can appropriately monitor the on-going health of the specialized lending portfolio and appropriately serve our customersMonitor collateral surplus/deficits and ensure timely action is taken to allow client remediation and/or protect the Bankxe2x80x99s security interestEnsure that at-risk accounts are identified for the xe2x80x98Watchlistxe2x80x99 and receive appropriate enhanced monitoring, and where necessary, intervention occurs in a timely matter to protect the Bankxe2x80x99s interests in work-out and insolvency situationsAssess and apply IFRS 9 accounting principles and other relevant precedents to recommend and/or remove provisions for credit losses, where appropriate on at-risk accountsAccount SupportLead a team of professionals that ensure commitment letters are consistent with the terms of approval and liaise with account management, sales and clients to complete all pre-funding conditionsOversee processes at final fulfillment validating that all terms and conditions have been met, security interests registered and funding completeValidate that all material information is reflected in the books of record and client files as appropriateStrategy & OperationsPromote a strong culture consistent with Manulifexe2x80x99s values that encourages and rewards desired client outcomes, profitability and quality of decision making.Provide expert advice, and guidance on all aspects of specialized lending with particular emphasis on the interpretation and analysis of high net worth and business owner financial statement/condition, insurance, tax and estate planning strategies and their impact on credit evaluations.Collaborate with product management, sales, risk, operations, technology and others on all new specialized lending credit product development initiatives. Ensure that all underwriting and account management considerations are factored into the client experience and product design and aligned with the overall objectives of the initiativeActively contribute to the development and revision of specialized credit policies and standards, ensure they are consistent with the Bankxe2x80x99s strategy, risk appetite and intent of the underlying products, underwriting and account management objectives.Design, implement and maintain the processes and technology necessary to manage the underwriting and account management workflowMaintain relationships with various vendors, and government stakeholders (as required) such as OSFI and CBALeadership & Building a High Performing TeamInspire, coach, guide and actively engage employees; motivate and encourage staffManage performance, providing formal and informal feedback and coaching. Establish accountabilities and performance standardsBuild talent capability and engage employees through focused career discussions as well as promoting a culture of continuous professional developmentRole model critical behaviors to enhance the customer experienceDemonstrate inclusive behaviors and provide opportunities to collaborate across teamsRequired Qualifications:10 xe2x80x93 15 years relevant banking and lending experienceUniversity degree in business, finance, accounting or economics, professional accounting designation highly preferredStrong knowledge of Canadian accounting & tax concepts and requirements related to entrepreneurial and/or high net worth borrowersExcellent written and oral communication skillsExpert knowledge of lending policies and proceduresKnowledge of high net worth investment, insurance and tax planning strategies structuresHighly developed stakeholder relationship management and negotiating skillsSound knowledge of regulatory requirements affecting lending, underwriting and account managementWhen you join our team:Wexe2x80x99ll empower you to learn and grow the career you want.Wexe2x80x99ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, wexe2x80x99ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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