Job Description

The Opportunity
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have deep experience in sales training and enablement and are seeking a new challenge, we want to hear from you.
Zurich Canada is currently looking for an AVP, Sales Enablement to lead the development and execution of internal training and performance programs for Zurich distribution teams and business units. Reporting to the VP, Sales & Customer Office, you will provide specialized training on sales effectiveness and sales culture to monitor results and identify training needs while developing action plans to achieve the desired outcomes.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid work opportunity
What you will do

• Consolidate and build new capabilities to drive a sales and customer culture throughout the organization.
• Research, plan and prepare content, training presentations and workshops focused on market management, coaching, sales training, pipeline, cross-sell, dashboarding, renewal strategy, sales mindset, feedback loops and NPS actions.
• Maximize and leverage collective best practices to promote Zurich as a market leader that enables better service to brokers, customers and distributors.
• Responsible for fostering and sharing knowledge, best practices and an industry-led customer focus in Zurich's chosen markets in order to help accelerate our growth in selected segments.
• Be continuously informed of current market and industry trends paired with an understanding of Zurich's value proposition and internal performance targets as it relates to these segments.
• Prepare reports and presentations for various groups, both internally and externally.
• Oversee the development and maintenance of sales and underwriting curriculum and resources
• Monitor results and identifies training needs for distribution and underwriting teams
• Work with sales management and staff to ensure growth and profitability by providing resources to improve employee performance
• Ensure consistency with cross-functional team strategies through periodic curriculum and content reviews with leaders and key stakeholders
• Support and develop content for our external brokers and customers that are aligned with regulatory requirements

Job Qualifications - What you bring to the table
Required:

• Bachelors Degree and 7 or more years of experience in the Sales area

OR

• High School Diploma or Equivalent and 9 or more years of experience in the Sales area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 7 or more years of experience in the Sales area

AND

• Knowledge of underwriting principles/techniques and SBU Underwriting guidelines

Preferred:

• Bachelor's Degree and 10 or more years of experience in, training/education, business or commerce areas
• MBA is considered an asset
• Team leadership and training experience
• Strong Microsoft Office skills
• Ability to lead strategic marketing projects and initiatives
• Strong analytical skills
• Strong verbal and written communication skills
• People management experience

Our Culture

• At Zurich, we are passionate about Diversity, Inclusion, Equity, and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to reflect the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We strive to give our employees the tools they need to make an impact.
• We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage and a competitive total compensation package.
• We understand how important it is to rest, recharge, and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time, and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
About Us
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility please . If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9.

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