Job Description

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have a dynamic skillset in Personal Lines insurance and are seeking a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a AVP Portfolio Manager to drive portfolio performance and deliver profitable, sustainable decisions for our Retail business.

Reporting to the Head of Retail, you will provide portfolio insights and market intelligence to management and underwriting teams, leveraging dashboarding and analytics tools. You'll collaborate across functions and engage with senior leaders to shape and execute management strategies. You'll also manage key external relationships with distribution partners.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity, with three days in the office or in the external-facing market.
What you will do
Lead technical business requirements and stakeholder management with IT to enhance reporting and analytics. Review the retail portfolio to understand exposures, limits, and mix. Drive underwriting strategies, propositions, and solutions in collaboration with cross-functional teams. Create presentations for senior stakeholders, sharing insights and management action plans. Monitor portfolio KPIs using dashboard tools and recommend changes as needed. Support financial planning by participating in forecasting and driving accountability for results. Deliver performance analysis to partners and executive stakeholders for new, renewal, and half-year updates. Work with underwriters and management to develop strategies for profitability and efficiency. Manage relationships with claims analytics and adjusters to unlock claims insights and share trends. Review large losses and work with underwriting, claims, and risk services to share learnings. Manage relationships with select distribution partners to promote propositions and drive results, ensuring retention and growth.
Job Qualifications - What you bring to the table
Bachelor's degree and 8+ years of experience in Underwriting

OR

High School Diploma or equivalent and 10+ years of experience in Underwriting


Preferred:

8+ years' experience in personal lines insurance, financial services, or consulting Ability to work independently and manage uncertainty Skilled at influencing and managing complex stakeholders Effective at handling multiple priorities and performing under pressure Proactive problem-solver; collaborates well Strong storytelling skills using charts and visuals Organized, structured thinker; adapts and creates frameworks Advanced PowerPoint, Excel, and data analysis/presentation skills Strong financial acumen; understands P&L statements and drivers Knowledge of advanced insurance, reinsurance, and legal/regulatory matters Excellent listening, verbal, and written communication CIP designation preferred
Our Culture
At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome. We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact. We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion. We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities. We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

o We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's o Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.
A future with Zurich


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.


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by clicking here. Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. www.zurichcanada.com