Job Description

It's more than a job
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As our Aviation and Commercial Insurance Account Manager, you will be a key member of our Nacora Insurance Key Accounts team, responsible for servicing clients within both Commercial Lines and Aviation programs. Nacora has been providing white glove risk consulting and commercial (marine and non-marine) insurance solutions, products and services to over 30 countries worldwide since 1972 and are one of the first global logistics providers to offer sustainable cargo insurance solutions. This role requires a detail-oriented, highly organized professional who thrives in a fast-paced environment and values strong client relationships.
How you create impact

• Manage client accounts for Commercial and Aviation Insurance programs
• Handle incoming applications, review for accuracy, and forward to insurers via online portals
• Prepare and send quotations, renewal notices, and invoices
• Coordinate policy changes, endorsements, and cancellations
• Maintain client documentation, activity logs, and renewal tracking
• Check policies and endorsements for accuracy before sending to clients
• Respond to client inquiries via phone and email
• Participate in client and insurer meetings, conferences, and tradeshows
• Provide technical support to producers and assist with market placement

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
What we would like you to bring

• Minimum 3 years of experience in an insurance brokerage environment as an Account Manager or Customer Service Representative
• RIBO License required
• Proficiency in Word, Excel, Outlook
• EPIC experience preferred
• CAIB, CIP, CRM or equivalent (or working towards) an asset

What's in it for you
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI- KE1
Who we are
At Nacora, a subsidiary of Kuehne+Nagel, your work goes beyond insurance; it enables both ordinary and special moments in the lives of people around the world.
As an insurance leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we insure life-saving medicines, service sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required