Job Description

Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service.

We are headquartered in Niagara Falls, Ontario. Our 30,000 sq. ft. research and development and custom-fabrication facility houses a dynamic team of sales professionals, system designers, certified technicians and engineers, and installers.

We offer a complete turn-key service, ensuring seamless integration over every entire installation process and guaranteed customer satisfaction. Our team has vast experience in the industry, and our technical team has an impressive list of specialized certifications. We have InfoComm Certified Technology Specialists (CTS), Crestron Master Programmers, Savant Programmers, and Certified Surveillance System Installers/Technicians, and several of our professionals have Crestron Designations and Lutron Certifications.

About the Role
Reporting to the Chief Technical Officer, the AV Systems Integrator will be responsible for proficiency in the installation of audio/visual, access, CCTV and video conference, network, and control systems. The position requires the ability to configure and troubleshoot device and system problems.

The ideal candidate must be a team-oriented individual with strong organizational and communication skills to work effectively in overseeing installation crews and product delivery, working closely with team members to ensure that installations are carried out within the specified timeframe and guidelines in an efficient manner. The ideal candidate will be expected to be the daily face of the company to the on-site team that includes clients, designers, developers and architects and their staff.

The ideal candidate will be expected to adhere to the highest quality installation work standards that exist in the industry to bring project installations to final configuration ready status.

Comparable Job Titles: Lead Installation Technician, Senior Installer, Lead Technician, Senior Systems Technician.

Type: Full Time | Permanent

Schedule: Day Shifts (Typical) | Overnight Shifts (Occasional) | On Call (Scheduled)

Hours per Week: 44 to 48 hours per week + Overtime

Education: Highschool / GED (required) | College (preferred)

Location: Toronto, GTA, Hamilton, or Niagara Region

Why Join Us?

• We are a family-based environment, with an experienced team of audio-visual professionals.
• We offer an opportunity for career growth and professional development.
• Located in the beautiful Niagara Region, Ontario.

What We Offer You

• $25 to $35 per hour, commensurate with experience.
• Performance-based incentives and bonuses.
• Competitive health benefits.
• Paid travel & vehicle provided.
• Compensation for Tech Development/Training/Product Certifications.
• Discounts on personal electronics purchases.

Your Impact

• Perform system diagnostics, trouble shooting, and report issues to Management.
• Manage onsite technicians and assist Management with overall project needs.
• Provide effective communication by supplying daily updates to Management, including performance challenges.
• Perform quality control checks on finished product/projects.
• Interface with external/internal clients and manufacture vendors.
• Pre-installation site survey and site progress reviews.
• Fabricate racks in-house or onsite at client location.
• Rig and mount equipment and displays.
• Installation of structured cabling to include pulling, termination, and testing including, but not limited to, Cat6/7, fiber, video, Coax, RG 6/59, RGB, HDMI, DVI and audio cables.
• Installation of all AV, access, CCTV, network, and control equipment.
• Sign out and secure inventory and non-inventory consumables per project.
• Restocking and inventory of equipment/consumables.
• Perform AV service calls both remotely and field services.
• Proactively identify and solve issues that will impact the project.
• Ensure that project deliverables and milestones are met including close out documentation and punch list items.
• Responsible for returning product to warehouse and inventory DOA.
• Service & support client systems post project.
• Participate in after-hour Tech-On-Call programs, supporting exiting systems remotely and/or in the field.
• Comply with all safe work practices and technical standards.
• Perform other duties as assigned based upon business need.

About You

• 4+ years\' experience in systems installation including equipment rack fabrication, site preparation, termination, mounting, configuration, testing audio, video, control, and other integrated technology systems is required.
• High school diploma or GED is required. Diploma or degree in a related field is preferred.
• Valid driver\'s license and safe driving record is required.
• Police background check will be required.
• Experience in reading/understanding architecture, electrical, structural & AV systems drawings is an asset.
• Demonstrable knowledge of audio, video, control, lighting, and networking systems and standards.
• Strong interpersonal and customer service skills, including strong written and oral communication skills.
• Analytical and problem-solving/troubleshoot abilities with deductive reasoning skills.
• Ability to work as part of a team and in a collaborative envrionment.
• Ability to interface well with builders, trades, consultants, tech support, end users.
• Ability to work out of town projects requiring hotel/multiple overnight trips.
• Ability to lift and transport moderately heavy equipment (up to 50 pounds).
• Physically able to walk, sit, stand, stoop, bend, reach, climb ladders, work from elevated scaffolding and mobile lifting platforms, and operate lifting platforms.
• Dexterity to operate hand and power tools, a computer keyboard, mouse, and to interact with other office equipment.

How you Join Us
Qualified candidates, please send your resume. We thank all who apply. However, only those considered for an interview will be contacted.

Design Electronics is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

Westridge HR