Job Description

Are you looking to join one of Canada's Greatest Places to Work and be a part of making it even better?




Who we are:



Mister Safety Shoes is an Industry Leader who has been helping fit customers with the proper safety footwear and work clothing since 1972..





In this role, the Auxiliary Mobile Footwear Consultant acts as a backup to Mobile Footwear Consultants (MFC) by servicing the safety footwear needs of our corporate customers, at their places of business, within a pre-defined territory.



We are looking for an individual who is passionate about service; our consultants are obsessed with providing the best service possible to each of their customers.



A successful candidate must be self driven, able to be a strong team player while working autonomously.


You should be open to travel and flexible with your location. Our services extend across the province, from Ottawa in the east to Windsor in the west, and we're seeking someone who enjoys being on the road. When not providing coverage for the MFCs, you may be asked to support the retail locations.




What we offer:


• Competitive Wage: Unlimited earning potential through a combination of a base salary of $47,500 plus 3% commission while covering routes.
• Comprehensive Benefits : We offer fully paid benefits after 90 days of employment with us.
• Saving for your Future: You can enroll in our RRSP & DPSP, where MSS will match up to 4%
• Work Life Balance : Did we mention that we are closed on all statutory holidays - including Boxing Day! That's not all, as a full-time member of the team, you also enjoy 3 weeks of paid vacation.
• Training Opportunities : All-inclusive training program designed to equip you for successful performance in your role.
• Internal Development Opportunities: We provide ample opportunities for professional growth and development within the organization.




•Duties and responsibilities may include but not limited to: •




Customer Service:


• Successfully perform the Mister Safety Shoes Customer Service and POS standards while demonstrating professional etiquette through integrity, honesty, and respect.


• Ensure customer concerns are dealt with effectively, promptly, and with the utmost consideration.


• Build lasting relationships with corporate contacts, stay connected, and convey suggestions for improvement.





Operations:


• Provide leave coverage for the Mobile Footwear Consultants.


• Provide in store coverage in the area retail locations


• Develop proficiency in all operational policies and procedures.


• Responsible for inventory counting, ordering, and stocking of new merchandise.


• Accurately process sales and exchanges/refunds using the company's POS system.


• Responsible for the daily housekeeping of the Mobile.


• Identify maintenance needs and communicate to Management for repair.


• Protect company assets and minimize loss by following MSS policies and procedures.


• Keep an accurate daily driving log that complies with the Ministry of Transportation.


• Perform a daily circle check of the truck while serving as an MFC, with no exceptions.




Qualifications:


• A G license is required. A D license is an asset. Mister Safety Shoes will assist the successful candidate in obtaining the required D license.
• A clean driving abstract is required.
• Willingness to travel and accommodate overnight stays, demonstrating flexibility and adaptability in varying environments.
• One year of work-related experience such as customer service or sales and/or route sales-driving is required, or the capacity to undergo extended on-the-job training.
• Background in retail management would be advantageous.
• Ability to problem solve and excel independently under pressure while effectively prioritizing tasks and ensuring consistent high-quality performance.
• Proficiency in delivering outstanding customer service, establishing a reputation for going above and beyond to meet customer needs.
• Demonstrates strong verbal and written communication skills to effectively coordinate with customers and internal teams, ensuring clear and concise information exchange.
• Proficiency in using POS systems to process cash/card/voucher transactions and manage customer information.
• Work requires regular intensive activities such as carrying objects weighing up to 50 pounds, use of ladders to safely access elevated areas, and standing/sitting for extended periods, bending and/or moving comfortably in confined spaces to perform job tasks.
• Work requires vigilance, concentration, and attention to detail for longer periods of time.
• Work often requires frequent exposure to disagreeable elements, given the predominant nature of the role involves driving.





Is this the career step you've been seeking?



Tell us why you are awesome by submitting your resume and let's chat about it!




Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces(TM) in Canada, a 2024 Best Workplaces(TM) in Retail & Hospitality and ranked #86 in Best Workplaces(TM) in Canada for companies with under 1000 people.




•We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.•