to lead our professional vehicle detailing operation. The
AutoSpa Manager
will oversee all aspects of the detailing business, ensuring high-quality service delivery, efficient operations, and a positive customer experience. This role requires strong leadership, attention to detail, and a passion for automotive care.
Key Responsibilities:
Manage daily operations of the AutoSpa, including scheduling, workflow, and staff supervision.
Oversee all vehicle detailing services, including interior and exterior cleaning, polishing, waxing, and ceramic coatings.
Ensure all vehicles meet dealership standards for cleanliness and presentation.
Train and mentor detailing staff on techniques, safety procedures, and customer service.
Monitor inventory of detailing supplies and equipment; order and restock as needed.
Maintain a clean, safe, and organized work environment.
Collaborate with service, sales, and delivery departments to coordinate vehicle preparation.
Handle customer inquiries, concerns, and feedback professionally and promptly.
Track performance metrics, productivity, and quality control standards.
Implement process improvements to enhance efficiency and customer satisfaction.
Ensure compliance with environmental and safety regulations.
Qualifications:
Minimum 3 years of experience in automotive detailing, with at least 1 year in a leadership or management role.
Strong knowledge of detailing techniques, products, and equipment, including ceramic coatings.
Excellent organizational and time management skills.
Proven ability to lead and motivate a team.
Strong customer service and communication skills.
Ability to work in a fast-paced, physically demanding environment.
Valid driver's license with a clean driving record.
Experience working in a dealership environment is an asset.
About us
What does it mean to work with Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province's automotive industry for 110 years. We believe that Family Drives Everythingin our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.
What's in it for YOU? Here's what we have to offer:
Collaborative team-driven environment
Growth within the company
Maternity Leave Top-Up Program
Coalition groups that work together to generate new ideas
Canada Life Group Benefits
Employee pricing on all Hickman Automotive Group vehicles
Pension plan
Employee Recognition programs
Support and encouragement for employees to further improve their education
Employee Assistance Program
Team-Building Events
And much more!
If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before
Novem
ber
5th, 2025.
Hickman Automotive Group
is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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