Job Description

We are currently accepting applications for the position of

Administrator

for our busy Police/Public Safety Vehicle Division. The successful candidate must be highly motivated and customer-oriented. The candidate will excel in multitasking within a high-paced setting with a proven track record in a similar field. As the Administrator, you will play an important role in providing exceptional service and be the first point of contact for our Police, Fire, and Public works customers. Your key tasks involve managing and ordering parts, assisting our customers, and ensuring our team of technicians is supported, allowing them to efficiently do their tasks daily.

Duties and Responsibilities

Delivers exceptional customer service to customers and ensures an ongoing commitment to the needs of the customer Ensures a smooth flow of communication with customers/technicians and management at all times Respond efficiently to all customer inquiries, requests and concerns, over the phone (and in person when required) in a professional and mature manner Understands customer needs, manage customer concerns and problems promptly Ordering parts and supplies for vehicles Complete entry of all data fields to create POs, correct/edit existing POs as needed, update and maintain vendor information Identify low stock levels and maintain inventory accuracy while ensuring meticulous record-keeping Confirm accuracy of all suppliers' offerings before processing any orders Parts sourcing and researching new vendors Receiving incoming vehicles and tracking through the build cycle Completes other tasks as assigned

Qualifications and Experience

Proven experience in parts ordering and/or inventory management Cross-border importing experience Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks effectively Proficient in using computer systems and software for order processing and inventory management Previous experience in customer service or parts management is required Ability to work in a fast-paced team environment with a team-player attitude Advanced computer skills; experience with Microsoft Office, with advanced knowledge of Excel is a mandatory requirement Strong understanding of automotive electrical principles Strong work and moral ethic Pre-employment Police Background check is mandatory 3 work references required

Flexible Language Requirement:

French not required, but an asset

Schedule:

8 hour shift Day shift Monday to Friday
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match Store discount
Experience:

parts ordering: 3 years (required) customer service: 3 years (required) purchasing: 3 years (required)
Work Location: In person