Collaborate with multi-functional project teams that include the customer, Project Managers, Integrators, Designers, Software Developers, to plan and develop an ETO solution to achieve the agreed requirements and deliver effective solutions
Lead discussions with the customers on understanding and documenting their workflow requirements
Share feedback to the Operations and R&D teams to help drive and implement continuous improvements
Technical
Develop automated workflows using our trademarked industry leading scheduling software and demonstrate simulations for customers
Ability to analyze workflow requirements and collaborate with the project team on appropriate automation solutions
Install and configure software required to operate the automated systems
Lead customer meetings and discussions as the subject matter expert on the implementation
Configure automation to exchange data generated on the system with the customer's Lab Information Management System (LIMS) when required
Teach and optimize robot/mover motion and workflows using our company's market leading scheduling software
Test and address any issues to successfully achieve customer site acceptance test (SAT) approval
Provide basic training and familiarization of the automated system to the end customer users
Ensure systems are coordinated in alignment with established standard operating procedures
How will you get there?
Education:
University degree or college diploma in Computer Science, Mechatronics, Electrical/Mechanical Engineering, Electro-mechanical, or related field of study
Experience:
5 years of automation experience, or related field
2 years in a role directly collaborating with customers in a professional environment
Experience with programming languages (C++, Python) is considered an asset
Experience integrating or servicing laboratory instruments considered an asset
Knowledge & Skills:
High proficiency in electromechanical problem-solving techniques
Solid understanding of software and networking
Good interpersonal and communication skills
Strong organization, planning and time leadership skills
Professional presence
Proficient English speaking and writing skills
Other Requirements:
Valid Passport
* Ability to travel 75% of the time internationally without restrictions
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