Job Description

At Heartland Mutual Insurance, we're more than just a company -- we're a community.



Proudly rooted in Ontario and Nova Scotia, we're driven by a bold vision: to be the Best Mutual. Our team of passionate professionals doesn't just follow the norm -- we challenge it. We think differently, aim high, and deliver on our promise with a personal touch.

Here, you'll be part of a culture that values authenticity, embraces change, and empowers you to make a meaningful impact every day. Together, we bring our purpose to life by living our values and putting people first.



What you'll do...



Underwriting Portfolio Management

Work within defined limits of authority, consistently provide high quality decisions that support the achievement of Heartland financial targets in accordance with the operational plan. Identify positive and negative trends in new business submissions being received and communicate findings to management. Support underwriting operations by reviewing and preparing policy transactions for issuance by Senior Underwriter's. Order inspections, or other underwriting information for use in the analysis of critical risk hazards and decision making.

Product and Pricing Management

Grasp and understand Heartland's market strategies and ensure those strategies are effectively implemented on a day-to-day basis. Use front-line knowledge of the marketplace to assist management in the development of products, pricing and services that support our corporate market positioning strategies. Provide management with product & service initiatives being provided by our competitors

Stakeholder Relationship Management

Provide underwriting support of the Heartland value proposition of exemplary customer experience through the ongoing development of relationships with key stakeholders. Develop and maintain strong stakeholder relationships through personal accountability and high-quality decision making. Form effective relationships with customers, competitors and business partners as necessary to capitalize on target market segments.

Corporate Governance/Regulator Compliance

Uphold corporate governance and regulatory compliance policies and procedures. Ensure that day-to-day underwriting practices conform to legal, regulatory, compliancy and privacy obligations as required within the regulatory environment. Demonstrates awareness of underwritings' legal and regulatory environment

Responsibilities

Assist in logging new farm & commercial submissions and setting up new accounts in the policy administration system. Assist in farm & commercial renewal and endorsement preparation including requesting supporting documents from brokers. Assist with the ordering and processing of loss prevention inspection reports. Monitor and prioritize incoming broker requests and respond on behalf of underwriting. Participate in training and development initiatives to constantly enhance the quality of decision making; Underwrite low complexity renewals and policy endorsements.

What you'll bring...



1 to 3 years of experience in the insurance industry or a graduate of an insurance specific college/university program. Post-secondary education, or working towards CIP designation Excellent time management skills with ability to prioritize varying requests. You are a skilled communicator who can adapt your approach to your audience. You are an enthusiastic learner who thrives within a team or independently. Effective communication and interpersonal skills, both written and verbal.

The salary range for this role is $50,000 - $60,000. The salary for the successful candidate will be determined by various factors including but not limited to an individual's relevant experience, knowledge, skills, along with internal equity, and market considerations.

What's in it for You:

A Supportive Team: We're not just a workplace, we're a community. We are small but mighty, we believe in the power of connection, purpose, and belonging. Comprehensive Total Rewards: Enjoy a competitive compensation package made up of base salary and bonus, health and wellness benefits, pension plan, paid time off, and so much more. Inclusive Culture: Work in an environment that embraces diversity, equity, inclusion and belonging. Career Growth & Development: Take advantage of continuous learning opportunities and stretch assignments. Make an Impact: Play a key role in helping customers navigate challenging situations with empathy and expertise.

This job posting is for an existing vacancy within Heartland.



Accommodation is available on request for candidates taking part in all aspects of the selection process.



We do not use artificial intelligence or automated decision-making tools in any part of our hiring process. All applications are reviewed by our Talent Acquisition team to ensure fairness and transparency.



At Heartland Mutual Insurance, you're empowered to thrive. Whether it's your career, your well-being, or your future, we've got you covered.