Job Description

Associate

Role Type -

Cross-trained execution across sales, marketing, fulfillment, and operations

Reports To -

General Manager (sales/marketing) and E-Com & Fulfillment Lead (backend/fulfillment)

Core Purpose -

Drive sales and marketing on the floor, support fulfillment and backend execution, and ensure operational excellence. Responsible for flawless execution of all systems and standards.

Primary Responsibilities

Sales and customer engagement Greet and engage every customer with urgency and professionalism Execute upselling, stack selling, bounce backs, loyalty pushes, and reviews Deliver strong product and promotion knowledge Marketing execution Run sampling stations, raffles, and QR review requests Support in-store campaigns, signage, and promotions Represent Popeyes in community activations and events Support local SEO through photos and promotional pushes Fulfillment and backend support Assist in picking, packing, and shipping online orders Help with in-store pickup order flow under Lead direction Support receiving, stickering, stocking, and backend organization Operations and standards Conduct expiry checks and log into Master Sheet Execute stock counts and log discrepancies Maintain tagging accuracy and correct any issues Enforce merchandising standards, promo displays, and cleanliness Reduce shrink and dead stock through accurate operations Systems and accountability Complete all Asana tasks with proof of completion Log expiries, stock counts, discrepancies, and slow day tasks in Master Sheet Treat systems as daily execution tools

Success Metrics

Strong sales KPI performance (average sale, UPT, foundation, bounce backs, reviews) Marketing impact through reviews, samples, and campaign execution Compliance in expiry checks, stock counts, tagging, cleanliness, and merchandising Accurate and timely Asana and Master Sheet entries Consistent professionalism, urgency, and accountability
Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: 15 - 30 per week

Benefits:

Flexible schedule Store discount
Application question(s):

This role requires active selling and upselling to every customer. How comfortable are you with recommending products and closing sales? Our store operates in a high-energy environment where urgency and customer focus are non-negotiable. How would you describe your ability to work quickly and maintain strong energy on shift? Associates are responsible for expiry checks, tagging accuracy, stock counts, and maintaining cleanliness daily. Are you comfortable with completing detailed operational tasks in addition to sales? Part of this role includes helping with in-store promotions, product sampling, and generating Google reviews. Have you ever worked in a role where you were responsible for marketing or customer engagement activities? Our Associates work both weekday and weekend shifts. What is your availability each week (days and hours)? Why do you want to work at Popeyes Supplements, and what makes you a good fit for a sales and operations role like this? Being on time is critical. How often were you late to your last job? If your shift starts at 9:45 AM, what time would you typically aim to arrive at the store? If you didn't understand a manager's instructions, what would you do? How quickly do you typically respond to work-related texts from your manager? If you weren't 100% sure what your manager was asking you to do over text, what would you do?
Experience:

Sales: 1 year (preferred)
Location:

Toronto, ON M4Y 1Z9 (preferred)
Work Location: In person