Job Description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued \xe2\x80\x93 as we shape the future of Canadian retail, together. Our unique position as one of the country\'s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well\xc2\xae.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Term Length: 4 Months, Winter 2024

Term Start: January 8, 2024

Term End: April 19, 2024

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the most engaging online shopping experience, or designing an app that will impact the lives of people across the country, we\xe2\x80\x99re up for the challenge. From our office in Downtown Toronto, we\xe2\x80\x99ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we\xe2\x80\x99re only just getting started.

Why is this role important?

As Associate Product Designer, Platform you will be responsible for partnering with cross-functional colleagues in the Platform team and also various lines of business. Reporting into the Design Lead, Platform, on a team of 5 designers, you\xe2\x80\x99ll create solutions that can scale and support multiple brands, business objectives and customer needs. You\'ll be working on features focused around emergent technologies and understanding how AI, conversational design and personalization can enhance our customer experience. You will work in a collaborative environment with a fantastic culture, partnering with team members across the organization to contribute to the overall success of Loblaw Digital, and our customers.

What you\xe2\x80\x99ll do

\xc2\xb7 Problem Discovery, Definition & Goal Setting: You\xe2\x80\x99ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You\xe2\x80\x99ll participate in discovery sessions and workshops that align your team around clearly defined problem statements and goals.

\xc2\xb7 Interaction Design: Learn when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces.

\xc2\xb7 Art Direction & Visual Design: You\xe2\x80\x99ll design high-fidelity interfaces that we build. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product.

\xc2\xb7 Design Systems Thinking: You\xe2\x80\x99ll discover how to ensure that design solutions utilize and further the our design system, and leverage or iterate on existing patterns whenever possible. You\xe2\x80\x99ll identify undefined or inconsistent patterns and propose scalable solutions.

\xc2\xb7 Inclusive Design: You want to create digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You are eager to learn AODA design requirements and apply knowledge of inclusive design \xe2\x80\x98grey areas\xe2\x80\x99 that may not be legal requirements, but improve our digital products for everyone.

Does this sound like you?

\xc2\xb7 The Candid Collaborator: You provide clear and direct feedback regularly, which benefits your partners and team members. You\'re comfortable with being uncomfortable, and approach difficult situations with optimism. You care personally, challenge directly, and communicate with candor and courage.

\xc2\xb7 The Critical Thinker: You ask questions to clarify ambiguous problems, and listen actively in order to understand opportunities to improve experiences and processes. You are resilient to change, invigorated by growth, and are constantly learning and challenging the norms around you.

Your qualifications should include:

A portfolio with recent case studies that demonstrate\xe2\x80\xa6

\xc2\xb7 Beautiful, accessible, scalable digital experiences.

\xc2\xb7 Experience designing for build or conceptualization, features for emergent technologies (AI, Personalization, Chat-bot/conversational UI)

\xc2\xb7 Your approach to problem framing and solutioning while balancing stakeholder needs and technical constraints.

\xc2\xb7 Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.

\xc2\xb7 The key performance indicators you considered or used to measure the effectiveness of your solutions.

How you\xe2\x80\x99ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We\xe2\x80\x99re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada\'s diversity as a source of national pride and strength. We have made it a priority to reflect our nation\xe2\x80\x99s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct \xe2\x80\x93 it reinforces what our customers and stakeholders expect of us.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars \xe2\x80\x93 Environment, Sourcing and Community \xe2\x80\x93 and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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