Job Description

Job Summary

What is the opportunity?

RBC Investor Services (RBCIS) has a strategic project portfolio which is governed by IS Project Execution Governance team (IS PEG).In this role, you will be responsible for providing Execution Assurance to assigned projects within the IS Project Portfolio to ensure projects are compliant with RBC Enterprise Policies and Standards, project documentation is accurate and completed to a high standard, project data (including project financials and benefits) is accurately tracked in appropriate golden source teams in-line with IS PEG standards. This position designs, develops and implements standard project tracking and reporting processes to drive improvements in governance effectiveness and adherence to RBC-mandated project management delivery frameworks (e.g. EIMF) and methodologies (e.g. Waterfall, Iterative Waterfall, Agile). In addition, this role provides support and training for Project/Program Managers to drive effective adoption of governance processes, protocols, and tools

What will you do?

Perform regular quality assurance health checks on assigned projects to ensure compliance to PEG protocols and standards, including (but not limited to) deep dive reviews of; status reports, project plans, change requests, financials, benefits, risks, issues, and dependencies Facilitates ongoing reviews and sharing of feedback from Health Checks with PMs and Portfolio Manager's to aid learning and fast course-correction for identified gaps Oversee RBC project Enterprise Initiative Management Framework (EIMF) gate crossing process, performing deep dive reviews and quality assurance control checks of project artefacts ensuring the documents are completed to a high standard and adhere to RBC's Enterprise policies and PEG published protocols Design, develop and implement standard project tracking and reporting processes to drive improvements in governance effectiveness and adherence to RBC-mandated project management delivery frameworks (e.g. EIMF) and methodologies (e.g. Waterfall, iterative Waterfall, Agile) Review, analyze, and produce high quality Executive Dashboards/Project Reporting ensuring timely and accurate delivery upholding an excellent attention to detail and recommend improvements as appropriate to increase value of outputs Deliver ongoing iterative training and coaching to Project/Program Managers to drive effective adoption of governance processes, protocols and tools in-line with RBC's policies and standards Liaise with Senior Management, as required, to provide direct feedback or escalation on governance/quality issues to aid timely resolution and effective decision making, overseeing each item until fully resolved Facilitate education sessions for newly on-boarded PMs and their teams as required (e.g. regular training sessions, lunch and learn sessions, etc.) Persistently challenge the 'norm' to proactively identify and lead initiatives to drive simplification, automation and/or improvements to PEG managed processes, controls, and tools Support adaptions to new/changed RBC policies ensuring PEG processes and tools align accordingly, including (but not limited to): + Program/Portfolio Playbooks (PM, PEG, etc.)
+ Process flows
+ Templates (status reporting, change request, project plan, etc.)
+ Tableau Dashboards

What do you need to succeed?

Must-have

Strong background in project management roles such as Project Manager, Project Control Officer with 3 to 5 years managing or supporting projects Ability to write clearly and concisely, e.g.: create and maintain training/user guides Strong organizational and communication skills Ability to work as part of a team or autonomously within a deadline driven environment Proficiency in Power Point, Excel, Word, MIS, Planview, MS Project and P2D2

Nice-to-have

Training and/or Coaching skills experience preferably in program governance processes PMP designation I&TS business knowledge VBA, Confluence and JIRA

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate Working with an exciting, close-knit, supportive & dynamic group Opportunity to collaborate with other business segments within the bank Excellent career development and progression opportunities A comprehensive Total Rewards Program including bonuses and flexible benefits Competitive compensation

Job Skills

Adaptability, Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Vision Alignment

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-22

Application Deadline:

2025-06-04

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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