Job Description

Join us to build a more rewarding financial future for all Canadians



At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

#1 Fastest Growing Company in Canada for 2024 by Globe & Mail Deloitte's Fast 50 in Canada Winner for 2023 and 2024 LinkedIn's Top Startup in Canada for 2022 and 2023 Top-ranked mobile apps and credit cards Team of 700+ people 1M+ customers 10K+ retail partners

What you'll be doing:

People Program Support:

+ Assist in the planning, execution, and tracking of key People projects, including performance management cycles, engagement surveys, and talent development initiatives. + Assist in the development, implementation of various talent development programs, including the Leadership Effectiveness Program, Career Pathways, Mentorship & Coaching Programs.
+ Assist in the creation of program materials, presentations, and communication pieces.
+ Assist in conducting team skills gap assessments, building development plans and compiling data for curated development programs.

Organization Effectiveness & Design

+ Work as a partner with the business to design, optimize, document, communicate and implement changes to internal operating systems, structures and processes, ensuring they are efficient enablers of Neo's strategic goals and aligned with the enterprise program operating model + Assist in large-scale organizational design and transformation projects by preparing documentation, creating org charts, and tracking change management activities.
+ Gather and synthesize feedback on program operating model effectiveness to drive continuous improvement.

Culture Design & Employer Brand

+ Contribute to the design and rollout of initiatives aimed at strengthening Neo's culture and employee value proposition. + Partner with Marketing, Talent Acquisition and Communications to ensure our employer brand is authentically and consistently represented, both internally and externally.

Research & Data-informed Insights

+ Conduct research on HR best practices, industry trends, and new tools to support strategic initiatives. + Support generation insights from workforce metrics (e.g. mobility/promotion rates, succession plan metrics, and eNPS (employee Net Promoter Score)) to inform strategic decisions

General Support:

+ Provide administrative support as needed to ensure the smooth operation of the Organizational Effectiveness & Talent Development function. + Stay informed of best practices and emerging trends in organizational development, talent management, and leadership development.

Who we are looking for:

2-4+ years of experience in a Human Resources, People Operations, or Organizational Development role preferably within fast-paced, scaling or consulting environment. Familiarity with HR metrics and data analysis is an advantage. Proven experience in project coordination or project management

What will help you succeed:

A genuine interest in human resources, people strategy, and building a great company culture. Exceptional organizational and time-management skills with a proven ability to manage multiple priorities and deadlines without sacrificing quality. Excellent project coordination skills with strong attention to detail. Strong written and verbal communication skills; you can craft clear, concise, and professional messages. High level of proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) and familiarity with project management tools (e.g. Jira). Ability to work effectively both independently and as part of a collaborative team. A proactive, resourceful, and solutions-oriented mindset. You don't wait to be told what to do; you anticipate needs and take initiative.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we're on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.



We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You'll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we're looking for change-makers who thrive on challenge--people who would rather blaze a trail through uncertainty than follow a well-paved path.



All team members have a stake in Neo's success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do -- when Neo grows, we all grow. If you've heard that Neo employees work hard, it's true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company's success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.



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