We are seeking a motivated and experienced Associate Manager to join our dynamic team. The ideal candidate will play a crucial role in supporting the Store Manager in daily operations, ensuring exceptional customer service, and driving sales performance. This position requires strong leadership skills and the ability to manage a diverse team effectively while maintaining high standards of store presentation and merchandising.
Responsibilities
Assist in the overall management of store operations, including inventory control, merchandising, and customer service.
Supervise and train staff, fostering a positive work environment that encourages teamwork and professional development.
Handle recruiting processes, including interviewing and onboarding new employees.
Oversee payroll processes and ensure accurate cash handling practices are followed.
Implement effective sales strategies to meet or exceed sales targets.
Manage pricing strategies and promotional activities to enhance store performance.
Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
Conduct regular staff meetings to communicate goals, expectations, and updates on store initiatives.
Monitor inventory levels and assist with purchasing decisions to optimize stock availability.
Ensure compliance with company policies and procedures regarding operations, safety, and security.
Skills
Strong negotiation skills with the ability to influence outcomes positively.
Bilingual or multilingual capabilities are a plus for enhancing customer interactions.
Experience in recruiting, training & development, and supervising teams in a retail environment.
Proficient in payroll management, cash handling, and bookkeeping practices.
Knowledge of merchandising techniques and retail sales strategies.
Familiarity with POS systems for efficient transaction processing.
Excellent communication skills for effective interaction with customers and team members.
Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
Leadership qualities that inspire team motivation and commitment to achieving goals.
Basic math skills for accurate pricing and budgeting tasks. Join us as an Associate Manager where you can make a significant impact on our team's success while developing your career in retail management.
Job Type: Part-time
Pay: From $17.20 per hour
Expected hours: No more than 20 per week
Education:
Secondary School (preferred)
Experience:
Luxury retail sales: 1 year (preferred)
Language:
French (preferred)
Work Location: In person
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