Job Description

Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We're driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward. Openings:

1 x Associate Manager, BCAA GO & Rewards Marketing - TFT - Please note that this is a contract till end of June

2026. There is a strong possibility for extensions and/or permanent conversions, but are subject to performance, operational needs, and will need to be interviewed for. This Full-Time position is 5 days a week, and is a hybrid position based out of our Burnaby, BC head office. Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.
We are currently hiring an Associate Manager, BCAA GO & Rewards Marketing based in our Head Office in Burnaby.

Are you passionate about Member engagement, loyalty marketing, and creating value-driven partnerships? As the Associate Manager, BCAA GO & Rewards Marketing, you'll help lead the development and execution of initiatives that deliver on Member engagement, acquisition, and retention goals. In this role, you'll focus on driving awareness and Member engagement in the Rewards program and mange key regional and national partnership. You will also work closely with a cross-functional team to develop and execute plans that drive membership acquisition and retention initiatives.

Who you are:You're a natural collaborator who thrives in cross-functional environments. You bring strong project management and campaign execution experience to the table. You enjoy building and nurturing partner relationships to deliver results. You're analytical and confident making performance-based marketing decisions. You bring a mix of creativity, strategy, and operational excellence to everything you do. You're detail-oriented with strong organizational and time-management skills. You have excellent communication skills and enjoy presenting your ideas clearly and persuasively.

What you'll do:Manage and execute CAA Rewards marketing initiatives and support the BCAA Member Rewards program. Support Member acquisition and retention by developing and executing rewards partner campaigns. Collaborate with external partners and CAA Clubs (including CAA National) to support national and regional rewards programs. Manage partner approvals and maintain the Rewards promotional calendar. Work cross-functionally to ensure partner promotions are integrated across all communications, including print, email, social, and the BCAA Rewards Portal. Analyze partner performance to support and drive campaigns and develop recommendations for improvement. Assist with annual business planning, budget maintenance. Scan competitive loyalty programs and CAA Club Rewards initiatives in order to identify new opportunities. Help evolve the Member Rewards proposition to increase program engagement and perceived value.

What you bring:Bachelor's degree in Marketing or a related field. 3-4 years of experience in a marketing role, preferably with campaign planning and execution. Experience working with customer experience and loyalty programs. Relationship management experience with external partners and clients. Demonstrated marketing project management and execution skills. Business and budget planning support experience. Analytical thinking and campaign performance planning abilities. Excellent verbal and written communication skills. Proficiency with MS Excel and PowerPoint.

Internal Applicants: Please note that the internal posting closes on August 15, 2025, and the role is a Grade 10 position.

The salary range for this position is $66,515.04 to $83,143.80 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.
What we offer:The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities. Career and personal development to help you grow and reach your goals. Incentives that recognize team and individual sales and performance. Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection. BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels. Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
for permanent employees

We're always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.