Job Description

Sarah McFarlane Insurance and Financial Services Inc. (Cooperators)

Position Title: Associate Insurance Advisor

The Associate Insurance Advisor I is a key player in the support and development of the agency operation primarily through the sales and service of

The Co-operators personal lines products (ICBC, Home, Travel )

and may provide some basic support for additional product lines.

What you're responsible for:

Sales, service and profitable growth of personal lines insurance products. Advise and recommend coverages and policies that best meet client needs. Prospect and cross sell by identifying and recommending additional products/services that benefit the client. Complete front-line risk assessment and selection following underwriting guidelines. Identify which risks require inspections and re-inspections. May be required to complete inspections. Achieve individual goals for client service, sales, quality and productivity. Support programs to build multi-client relationships. Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.

What to expect:

Strict confidentiality with respect to client's financial status and other personal information. This role involves direct contact with clients and/or service providers in their environment. You may be required have your own vehicle, valid driver's license and insurance. You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

To be successful:

You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction. You leverage information about client's needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages. You are committed to continuous improvement and building productive client relationships in order to exceed client expectations. You're an effective team player and provide guidance to support the development of your peers.

To join our team:

One (1) year sales and service experience in selling ICBC and home insurance products Level 1 License is required Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.
Job Types: Full-time, Permanent

Pay: $40,000.00-$46,000.00 per year

Benefits:

Extended health care
Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)
Education:

Secondary School (preferred)
Experience:

Insurance Sales: 1 year (preferred)
Licence/Certification:

Level 1 Licence (preferred)
Location:

Vancouver, BC (preferred)
Work Location: In person

Application deadline: 2025-08-30