Job Description

Union/Affiliation:

Administrative and Professional Staff (APSA)

Pay range:

$99,865 to $119,148 annually

SFU Department Descr:

Meeting, Events and Conference Services

Position Grade:

12

# of openings:

1

Biweekly Hours:

72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose - the essence of SFU - is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

About the Role

The Associate Director, Operations leads operational excellence within SFU's Meeting, Event and Conference Services (MECS), ensuring seamless delivery of high-impact events across all three campuses. This role is pivotal in executing SFU's academic, community, and revenue goals through service innovation, strategic planning, and team leadership. As the university returns to in-person engagements, the Associate Director will help elevate event experiences through system upgrades, streamlined processes, and the integration of new spaces and technologies (Momentus, SharePoint, teams). Candidates with a passion for collaborative problem solving, client-focused service, and large-scale event delivery will thrive in this leadership role.


The ideal candidate is a strategic operations leader with a passion for service excellence and innovation in a post-secondary or public sector environment. They possess strong project management skills, proven team leadership, and the ability to manage complex logistics across multiple campuses. Key competencies include cross-functional collaboration, process optimization, and sound judgment in navigating institutional policy. Experience with enterprise event platforms (e.g., Momentus), catering and space management, and stakeholder engagement is essential. A proactive, adaptable mindset and commitment to equity, sustainability, and community-building are vital to driving MECS' evolving goals and elevating the SFU campus experience.


Full