Job Description

Company Description

About Us

RepRisk is a rapidly-growing global company and a pioneer in the environmental, social, and governance (ESG) data science field. Our goal is to make the world a better place by creating transparency in the business world \xe2\x80\x93 we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify ESG risks. We serve as a reality check for how companies conduct their business around the world \xe2\x80\x93 do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?

We Offer

• We offer a diverse, multicultural, collaborative and dynamic work environment in our fast-paced, mission-driven company.
• Our working conditions support a good work-life balance. This includes the opportunity to work flexibly and from home. This is a hybrid position with the expectation of 2 days a week in the office.
• You will have market based compensation, benefits and perks in line with our culture and values.
• Paid volunteering and training days, plus a donation matching program and a health and fitness subsidy.
• Frequent (optional) social events: From office parties to cultural potlucks or team sports - and much more!
• At RepRisk we respect the different needs and life experiences of our colleagues and we value diversity. Equal opportunities and equal treatment are a top priority.

Your Responsibilities

You will play a crucial role in the establishment and overall management of our Key Account Management team and in building long-standing relationships with our banking, insurance, investment management, corporate, and supply chain clients. The Associate Director, Key Account Management, Lead Americas is a member of our Key Account Management Leadership team and of the Toronto management team. This role reports to the Head Key Account Management based in Zurich:

• Lead and develop a team of Senior Account Managers based in Toronto managing all client relationships in the US, Canada and Latin America
• Own the implementation of regional engagement plans and client strategies, which are jointly developed with the team.
• Steer and advise Senior Account Managers in their day-to-day operations with larger key accounts
• Be the main point of contact for a portfolio of existing key account clients, establish and manage client relationships, with a strong focus on upselling, for all clients assigned within global financial institutions and major non- financial multinationals.
• Manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, among others
• Proactively engage, nurture, and grow client relationships in line with the RepRisk Client Journey
• Support RepRisk\xe2\x80\x99s position as a leading ESG service provider and ensure client satisfaction and high client retention rate by maintaining the high-quality service standards of RepRisk
• Carry out a variety of operational and administrative activities in the lifecycle of a client relationship
• Support business development opportunities by working closely with Sales, Client Operations, Products, and Research

Qualifications

You Offer

• 10+ years of relevant managerial and professional experience in successfully developing and executing comprehensive client management strategies in sustainability and/or finance related industries and topics.
• Proven skills in people management, client management, leadership, teamwork, and relationship-building at all organizational levels.
• Robust planning and project management skills.
• Proficiency in English with excellent verbal and written communication skills. Additional languages, in particular Spanish or Portuguese, are a plus.
• Good understanding of technical requirements that enables easy interaction with IT and Product Teams
• Ability to think strategically and analytically about business and products
• Advanced MS Office skills are essential
• Experience using Salesforce is a plus
• Master\xe2\x80\x99s degree preferred
• Experience in financial services, especially with asset managers or banks preferred

Additional Information

Please note that only applications with a cover letter and with a valid work permit will be considered.

RepRisk