Job Description

Job Title: Associate Director, Freddie Shore Aquatic Centre

Department: Aquatics

Type: Full-time (37.5 hours/week) - In person

About the MNjcc

The Miles Nadal JCC (MNjcc) is a vibrant and welcoming hub that celebrates diversity, promotes wellness, and fosters a strong sense of community. Located in the heart of downtown Toronto, we offer inclusive programs in fitness, arts and culture, education, and Jewish life, serving people of all backgrounds and abilities. By joining this dynamic Centre of wellness, culture, community and belonging, you will contribute to the well-being of the community and the fibre of a strong and vibrant downtown core.

Position Summary

We are seeking a strategic and passionate

Associate Director, Aquatics

to lead the operations and programming of the Freddie Shore Aquatic Centre. This role is responsible for ensuring safe, effective, and inclusive aquatic programming that meets the needs of our diverse community. The Associate Director will oversee staff management, program development, financial planning, and customer service, while contributing to the MNjcc's broader organizational goals.

Primary Duties and Responsibilities

Organizational Culture

Champion MNjcc's values of diversity, inclusion, and respect across all interactions with staff, members, volunteers, and partners.

Strategic Program Development

Lead the design and execution of innovative, competitive, and inclusive aquatic programs that meet community needs and organizational goals. Oversee program registration, scheduling, and Amilia system input in alignment with seasonal timelines. Collaborate with Marketing to ensure effective promotion and visibility of aquatic offerings. Maintain and optimize pool schedules to ensure equitable access for members and guests. Provide direct instruction or lifeguarding support as needed.

Operational Leadership & Financial Management

Develop and manage the annual aquatics budget in collaboration with the General Manager and CFO. Oversee all administrative functions, including analytics, reporting, and policy development. Ensure compliance with MNjcc financial and operational policies, including purchasing and emergency preparedness. Lead emergency response coordination and ensure readiness of all safety equipment. Ensure compliance to all MNjcc financial and administrative policies and procedures (i.e., purchasing systems) on approval of the General Manager. Coordinate building-wide emergency response and ensure all related equipment is in working order and fully stocked (i.e., AED, first aid kits, oxygen tank, etc.)

Customer Experience

Ensure all aquatics staff are trained in MNjcc's member service standards. Maintain timely and effective communication with members, ensuring inquiries are addressed within 36 hours. Foster a welcoming and responsive environment for all users of the Aquatic Centre.

Staff Leadership & Development

Work with supervisor to oversee all aspects of aquatics operations of the Freddie Shore Aquatic Centre, including hiring, scheduling, aquatics meetings, assessing analytics and reporting, assisting in marketing initiatives. Develop and maintain staffing schedules that support safe and effective program delivery. Partner and implement ongoing training and certification programs. Promote open communication and team cohesion across aquatics staff.

Secondary Responsibilities

Support the implementation of MNjcc's Membership Model in collaboration with leadership. Participate in MNjcc-wide staff training, meetings, and cross-departmental initiatives. Work with the Accessibility & Inclusion team to ensure our Aquatics offerings meet AODA standards.

Qualifications

Minimum 3 years in a supervisory aquatics role; 5+ years in the aquatics industry.

Required certifications: SFA with CPR-C, NLS, LSI, WSI.

Preferred certifications: FAI, LSIT, WSIT, CPO.

Strong communication and organizational skills.

Proficiency in Microsoft Office and CRM/database systems.

Ability to work in a warm, humid pool environment and perform physical tasks, including lifting children.

Clear Vulnerable Sector Screening and proof of COVID-19 vaccination.

Legally eligible to work in Ontario/Canada.

Work Environment & Expectations

Full-time (37.5 hours/week); Occasional evening/weekend availability required

Salary and Benefits

Annual salary range: $70,000 - $75,000 A range of supplemental insurance plans, including medical (including vision care), dental, life, critical illness, and LTD. An employee assistance program. Membership for yourself, spouse, and children at the MNjcc Fitness Centre, as well as discounts on most programs. RRSP matching Paid time off, including vacation, sick & personal time Paid time off for Jewish Holidays, in alignment with MNjcc's values and community commitments.

How to apply:

Email resume and cover letter to Prachik@mnjcc.org with the subject -

"Application -Associate Director - Aquatics

". Please let us know how you heard about the position. Applications will be accepted until October 10, 2025. Please note, while we appreciate everyone who applies, we are only able to respond to applicants moving to the next stage of the recruitment process.

Alternate Formats and Accommodation:

Miles Nadal JCC values inclusivity, collaboration, physical and mental wellness, and fosters the growth and development of staff. We encourage applications from individuals who demonstrate a commitment to upholding the values of equity, diversity, accessibility and inclusion and will contribute to our inclusive environment. You can learn more about our commitments here: https://www.mnjcc.org/learn-about-the-j.

The MNjcc welcomes and encourages applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, people of any and no faith, and others who reflect the diversity of our community, our city, and our country.

Alternate Formats and Accommodation for Individuals with Disabilities:

The MNjcc is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and aims to ensure that dignity, integration, and equality of opportunity are embedded in all aspects of our organization's culture.

In accordance with the AODA, accommodation will be provided throughout the recruitment process for applicants with disabilities. Our human resources department will work with you to arrange reasonable and appropriate accommodation. Please contact Prachi Khatri at:(416) 924-6211 x6203; prachik@mnjcc.org; or in person by appointment.

Job Types: Full-time, Permanent

Pay: $70,000.00-$75,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site gym Paid time off RRSP match Vision care Wellness program
Work Location: In person