Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.



It takes exceptional people to create exceptional products. We've built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners, and engineering teams to shape the products of the future. If that fits your career vision, look no further. The product of great thinking. As a key link in the product development process no two days here will be the same, but there are some things you can count on doing: - Work with customers, key stakeholders, and partners to define a product vision and roadmap - Understand and apply new trends and competitive best practices into product roadmap and requirements - Support development of appropriate tracking and reporting to determine product performance - Work closely with the design and technology teams to develop, test and deliver defined capabilities.



This role is part of a dynamic product team within technology and reports into the Director, Digital Product Management. You will work with Product and Engineering teams to define and document requirements that support the product vision, strategy and implementation and the needs of the Enterprise.

How will you make an impact in this role?

Identify, capture, and refine requirements, acceptance criteria, and test cases for the product while enhancing user experience partnering continuously with Engineering. Conduct research to generate insights, ideation and opportunities for continual iterative product design. Refine, manage, prioritize and drive the backlog within the Agile processes, procedures and ceremonies supporting Software Development Life Cycle. Deliver on Product Roadmap incorporating thorough planning for all deliverables and milestones across Program Increments. Participate and support cross-functional collaboration across Product, Design, Engineering. Convey vision effectively within immediate scrum team and across product team to drive buy-in. Communicate feature progress and any watchouts, risks, issues to leadership, stakeholders and users appropriately. Develop product related documentation, launch announcements and training materials. Leverage analytics and data to identify insights, trends and drive recommendations for optimization and future opportunities.

Minimum Qualifications

University Degree in Business, Computer Science, Engineering, or 1 - 2 years of relevant experience. Proven self-starter with a demonstrated ability to take initiative, drive results and champion a project from conception through implementation and evaluation. Experience developing and managing relationships. Proven ability to demonstrate critical thinking and problem-solving skills. Proven ability to demonstrate analytical skills, comfortable with analyzing data to draw insights to inform business strategy. Attention to detail and unrelenting focus on quality. Strong oral and written communication skills; emphasis on proposal development and the creation/delivery of effective presentations. Demonstrated managing multiple projects, attention to detail and prioritization skills in a demanding environment. Proven ability to lead change and set priorities, with capacity to be flexible and adapt with new opportunities. Strong team player with proven ability to build relationships across the Blue Box to accomplish goals. Must be a strongly proficient Excel and Power Point and be comfortable with the rest of the Microsoft Office suite.

Preferred Qualifications

Scaled Agile Product Owner / Product Manger certification is an asset.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the "Prohibited Grounds"). If you have a disability and need accommodation, please speak with the Recruiter for more information.



Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.