As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada's best investment advisors. We've embarked on an exciting growth phase - a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.
Position Overview:
The ideal applicant will be an active team participant in an expanding ultra-high net worth holistic wealth management business and will be responsible for providing world-class, client-centered service in the Associate or Associate Investment Advisor role. This individual will work as an integral part of a highly motivated team managing over $1.4 billion in client assets, all of whom understand that our clients are the cornerstone of our business and that in everything we do, the interests of our clients come first.
This is a 12-month maternity leave coverage, with the potential for extension.
Duties & Responsibilities:
Ensure a consistent delivery of Advisor team's brand of service level: Proactive, Responsive & Professional
As a client facing Associate/Associate IA, this role requires the candidate to interact regularly with clients of all ages and investment knowledge levels. The expectation is that of a Four Seasons' level of service and experience for the client. As such, interactions with clients should always be timely, professional, accurate and in a manner that seeks to make the clients' lives simpler. Our role is to simplify the complexities of wealth so our clients can enjoy life.
Provide support to the Portfolio Managers in all administrative duties in the management of client accounts
Meet and greet high net worth clients and assist Portfolio Manager in preparing for client meetings
Be involved in preparing and attending client meetings and/or events
Lead or assist with financial planning initiatives, gathering pertinent details, building plans, and potentially presenting financial plans to certain clients where appropriate
Resolve inquiries related to the administrative function of client accounts
Answer telephone calls and reply to client emails to ensure exceptional client service in a timely fashion
Request information and documentation from clients in order to open accounts and keep client information up to date
Maintain excellent relations with the different back-office personnel and operational departments
Assist or proactively tackle trading, rebalancing and generation of cash flow as needed. The level of autonomy within this area will be dictated by experience and licensing
Notify Portfolio Managers of tender offers and/or reorg related items
Initiate and monitor all pending transfers to ensure completion on a timely basis
Manage incoming and outgoing cash flows for clients via EFT, cheques and wires
Qualifications:
Proficient in English, oral and written
Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook, Teams)
Ability to easily learn on computer systems
Good knowledge of debt and equity markets
Organizational skills and ability to prioritize
High level of understanding of industry regulations
In depth knowledge of all account types as well as intricacies that coincide with the multitude of products and services available today
Experience working within a discretionary, portfolio managed practice
Ability to work under pressure
Autonomy, initiative and attention to detail
Excellent phone and e-mail etiquette, delivering high standards of customer service
Ability to balance time pressures and deadlines with conflicting demands
Education
Registered with CIRO as an Investment Representative (IR)
Minimum of 5 years experience within the industry or a related industry
Why Apply:
Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?
If so, we're ready to invest in you.
Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.
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