Job Description

En tant qu'athlete, votre mission sera d'offrir a la clientele une experience de premier plan en parcourant ses besoins individuels et en lui fournissant une solution globale par l'entremise des produits et services de Nike. Vous serez egalement responsable de la surveillance et de la gestion de l'arriere-boutique et de l'espace de vente particuliere afin d'assurer la reussite commerciale.



TACHES ET RESPONSABILITES ESSENTIELLES :



Fonctions en magasin



Avoir recours aux competences du service a la clientele, aux techniques de vente de base et a la connaissance des produits pour associer chaque client au bon produit en offrant le meilleur service et la plus profonde attention a l'ensemble de la clientele; Faire preuve d'enthousiasme et d'un desir de se familiariser avec les differents services du magasin et etre disponible pour effectuer les transactions ordinaires en se servant de la caisse enregistreuse, les taches d'expedition, de reception, d'approvisionnement du magasin et de nettoyage ainsi que pour creer des etalages, au besoin; Agir comme personne-ressource aupres de la clientele concernant les produits et comme associe au premier echelon; Etre a la recherche des possibilites d'apprentissage pour acquerir des connaissances plus poussees ou specialisees de la vente, des produits et de la culture de Nike ainsi que des techniques de vente et de service; Aider l'equipe, la direction, les principaux associes et directeurs dans la formation des associes au premier echelon pour effectuer l'ensemble des fonctions quotidiennes en magasin afin d'assurer un service de premier plan et un bon fonctionnement du magasin; Contribuer aux efforts deployes en matiere de prevention des pertes en offrant un service a la clientele proactif; Etablir des relations et un milieu de travail positifs avec la clientele et les collegues.




Qualites minimales requises



Capacite de communiquer efficacement; Exigences physiques, notamment la capacite de pivoter, de se pencher, de s'accroupir, de monter, de grimper sur une echelle et de se tenir debout pendant de longues periodes avec ou sans mesure raisonnable d'adaptation; Etre en mesure d'accomplir de multiples taches dans un environnement evoluant rapidement; Capacite de travailler efficacement avec les autres dans un milieu axe sur le travail d'equipe et de fournir un excellent service a la clientele; Au moins une annee d'experience de service a la clientele ou de la vente au detail de preference; Souplesse dans son horaire et disponibilite pour travailler selon un horaire de vente au detail, ce qui peut comprendre le jour, le soir, la fin de semaine ou les jours feries selon les besoins du service et du magasin ou de l'entreprise; Etre enthousiaste a propos de la marque et bien la connaitre

ATHLETE

Are you Ready?

As our Nike Store Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.

What you will do:

Reports to Store Manager ensuring work duties are accurately performed Monitors the flow of all shipments and ensures prompt follow up with discrepancies Ensure all stock areas are neat, clean and orderly per company standard Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately Assist selling floor with product placement and stock replenishment Ensure cash wraps are fully stocked with operational supplies

What we would love to see:

Must have or be pursuing a High School diploma or GED Able to perform basic math functions, including addition, subtraction, multiplication and division. Able to effectively communicate in verbal and written English. Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time. Able to accomplish multiple tasks in a fast-paced environment. Able to work effectively with others in a team-oriented environment and provide excellent customer service. One or more years of customer service and/or retail experience preferred.

Availability

Minimum weekly availability requirements:

Minimum 20 hours weekly inclusive of the following: + Must be available during peak hours (peak hours may differ depending on each store location)
+ Weekend availability (Friday-Sunday)
- 2 out of the 3 days availability
- 1 closing weekend shift
+ Must be available for 1 closing shift during the week (Monday-Thursday)
Must be available for majority of "Black out" periods which include, but not limited to: + March Break
+ Canada Day weekend
+ Back to School (Starting from the 2 weeks leading up to, and 1 week after Labour Day)
+ Black Friday (Starting from the Saturday before Black Friday until the Monday after)
+ Winter Holiday season (December 15 - 30)

What you will get:

Amazing discount on Nike gear Opportunity to learn and grow your career with an outstanding luxury athletic wear brand Positive and supportive team environment




We thank all applicants for your interest in this position however, only those candidates that meet our qualifications will be contacted for an interview.

Retailors Sports Inc. is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

COVID-19 considerations:


To keep our employees safe, we have implemented all health and safety procedures in accordance with the Ministry of Labor and Public Health guidelines and requirements.