Job Description

Assistant.e a l'administration

SM-Global recherche un.e assistant.e a l'administration pour ajouter a son equipe !

Qui sommes-nous ?

SM-Global est une entreprise qui fournit des services en audiovisuel et se specialise en interpretation simultanee et consecutive.

Nous fournissons du materiel et du soutien technique relatifs a ces services dans une multitude de contextes differents : evenementiel, conferences, rencontres d'affaires et bien plus - veillant ainsi a ce que les evenements de nos clients se deroulent rondement et sans anicroche sur le plan technique.

Nos services d'interpretation simultanee et consecutive sont eux aussi adaptes a de multiples contextes et clienteles. A l'heure actuelle, nous offrons des services en personne a travers tout le Quebec ainsi que des services en ligne au Quebec, au Canada hors-Quebec et pour certains pays etrangers, incluant outre-mer.

Nous operons a partir de bureaux physiques bases a Montreal et Quebec.

Description des taches :

Contact client (premiers contacts et suivis) Redaction et approbation de soumissions Suivis clients (avant, pendant et post services) Soutien a l'organisation des effectif pour chaque mandats Contact client/ Faire connaitre l'entreprise lors des differents evenements Comprehension des differents produits et services offert par l'entreprises et les communiquer/proposer au client Assurer l'acheminement des informations importantes aux membres de l'equipe concernes Autres taches connexes
Conditions particulieres :

Emploi en format hybride (en ligne et sur place) Presence sur place pour quelques plus grands evenements
Profil recherche:

Bilingue Francais/Anglais (obligatoire) Experience en administration Experience dans le service client et la vente de services Connaissances et comprehension du milieu de l'evenementiel un atout Travaille bien en equipe Esprit de resolution de problemes Reagit bien face aux imprevus Organise Bonne capacite de communication a l'oral et a l'ecrit
Salaire a discuter dependant de l'experience et du type d'engagement.

-----------------

SM-Global is looking for admin assistant to join our team!

Who are we?

SM-Global is a company that provides audiovisual services and specializes in simultaneous and consecutive interpreting.

We provide equipment and technical support for these services in a variety of different contexts: events, conferences, business meetings, and more--ensuring that our clients' events run smoothly and without technical glitches.

Our simultaneous and consecutive interpretation services are also tailored to multiple contexts and clienteles. We currently offer in-person services throughout Quebec, as well as online services in Quebec, Canada outside Quebec, and certain foreign countries, including overseas.

We operate from physical offices based in Montreal and Quebec City.

Job description:

-Customer contact (initial contact and follow-up)

-Drafting and approval of bids

-Customer follow-up (before, during, and after services)

-Supporting the organization of staff for each assignment

-Customer contact/promoting the company at various events

-Understanding the various products and services offered by the company and communicating/proposing them to customers

-Ensuring that important information is forwarded to the relevant team members

-Other related tasks

Work conditions:

-Hybrid employment (online and on-site)

-On-site presence for a few larger events

Required profile:

--Bilingual French/English (required)

-Experience in administration

-Experience in customer service and service sales

-Knowledge and understanding of the events industry is an asset

-Team player

-Problem-solving mindset

-Reacts well to the unexpected

-Organized

-Good oral and written communication skills

Salary to be discussed depending on experience and type of commitment.

Job Types: Part-time, Permanent

Pay: $22.00-$28.00 per hour

Benefits:

Flexible schedule Paid time off
Application question(s):

Do you any experience using ZOHO CRM software?
Language:

French (required) English (required)
Location:

Montreal, QC H4E 1E7 (required)
Work Location: Hybrid remote in Montreal, QC H4E 1E7