Job Description

Nous recherchons une personne experimentee dans le domaine de la vente au detail et possedant une solide connaissance de Magic: the Gathering et autres jeux de cartes a collectionner. Votre role consistera a offrir une excellente experience client, gerer certaines taches administratives, organiser des evenements et des tournois, et a diriger le personnel en l'absence du gerant.



Responsabilites:


Accueillir les clients, suggerer des produits et traiter les transactions. Gerer et traiter les remboursements via notre point de vente et via Shopify. Superviser les evenements et tournois hebdomadaires et de fin de semaine. Effectuer les taches d'ouverture/fermeture : cles, alarmes, balance de caisse. Recevoir et traiter les commandes de nos distributeurs.




Qualifications


Style de leadership positif, axe sur le client. Connaissance approfondie de Magic : the Gathering et connaissance sommaire d'autres jeux. Au moins 2 ans d'experience dans la vente au detail ou en tant que chef d'equipe. Maitrise des systemes de point de vente et des procedures de caisse en fin de journee. Capacite a travailler debout pendant des quarts de travail pouvant aller jusqu'a 8 heures. Solides competences en communication en francais et en anglais.


We're looking for someone experienced in retail with a strong background in Magic: the Gathering and other trading card games. Your role will consist of providing excellent customer experiences, handling some administrative tasks, organizing events and tournaments, and leading the rest of the staff while the manager is away.



Responsibilities: Greet and suggest products to clients as well as process transactions. Handle and process refunds through the our point of sale as well as through Shopify. Oversee weekly and weekend events and tournaments. Perform opening/closing duties: keys, alarms, till balancing. Receive and process orders from our distributors.




Qualifications



Positive, customer-first leadership style. Deep knowledge of Magic: the Gathering and cursory knowledge of other games. At least 2 years of retail or team-lead experience. Proficiency with POS systems and end-of-day cash procedures. Able to work on their feet for up to 8 hour shifts. * Strong communication skills in both French and English.