Job Description

Permanent Full Time




As one of Canada's leading MGAs, Financial Horizons helps over 6,500 independent advisors grow their businesses and achieve their vision of success. Financial Horizons has over 30 offices and more than 350 employees - all focused on amplifying their business with the right opportunities and solutions at the right time for them.



Canada Life acquired Financial Horizons in 2017. Canada Life is a member of the Power Financial Corporation group of companies and serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States.



Financial Horizons continues to operate independently in the marketplace.



The Assistant Vice President will be responsible to lead and inspire a national team of sales support and operations professionals in delivering best-in-class service to advisors and stakeholders. This role ensures operational excellence across regional and branch offices, aligning field operations with national sales strategies and fostering a culture of continuous improvement, collaboration, and innovation.

What you will do:

Strategic Leadership & Service Model Development + - Design and govern a consistent, repeatable national service model. - Partner with technology to evolve the offering and to improve processes to improve national service model and overall advisor experience.
- Collaborate with business partners to implement a direct-to-head-office approach.
- Align operational support with sales and marketing objectives.
Team Leadership & Talent Development Lead a team of Regional Sales Support Directors and Regional Operations and Administration Managers (ROAMs). Provide coaching, mentorship, and performance management for a 200+ person organization. Champion HR programs, including engagement planning and goal setting. Operational Excellence & Process Improvement Identify and implement process improvements to enhance advisor experience and workflow efficiency. Maintain and evolve operational reporting and SOPs. Ensure compliance with privacy, regulatory, and retention standards. Financial Oversight & Budget Management Manage national operational budgets and MA program costs. Drive cost efficiencies and ensure alignment with financial objectives. Change Management & Communication Drive, lead, and influence change initiatives to foster a culture of adaptability and innovation. Communicate vision and expectations clearly across all levels. Develop key relationships with internal and external stakeholders across FH, Advice Canada, and Canada Life and with Advisors, Vendors, Regulatory Bodies.

What you will bring:

10+ years in insurance/financial services, with senior leadership and operations management experience University degree in Business or related field; FLMI designation or willingness to complete; LLQP an asset Strong leadership and coaching capabilities Deep knowledge of insurance and investment products Expertise in compliance, administration, and operational systems (e.g., WealthServ) Availability to work outside standard business hours as needed Given the travel requirements for this role, a valid drivers license and vehicle are required Bilingualism would be an asset


Given the size and scope of our organization, we are open to accepting all applications across Canada however our preferred location is in close proximity London or Kitchener.



The base salary for this position is between

$117,200

- $195,300

annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.



Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.



Be your best at Canada Life- Apply today!



Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.



You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.



Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.



Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.



We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.



Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.



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