Job Description

Posted: November 3, 2025
Opportunity to join a global financial institution as Assistant Vice President (AVP) of the Client Management Team that supports Global Corporate & Investment Banking. The primary purpose of this role will be to assume responsibility for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the US book of business. The AVP will partner with and engage clients, LOBs ("Line of Business") and other enterprise stakeholders including Compliance, Legal, Business Unit Risk & Compliance Officers, Audit, Risk, Operations and Account Management team based in the US.
This is an exciting opportunity to lead a team, drive results, enhance compliance standards, ensure positive client experiences, and contribute to the bank's overall operational success.
Responsibilities:
Client Onboarding & Relationship Management

• Ensure timely execution of client onboarding processes and proactively escalate any deals at risk to management.
• Tailor and streamline KYC requirements to enhance client experience and reduce complexity.
• Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to confidential deal sites.

KYC Due Diligence & Risk Assessment

• Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
• Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
• Maintain deep understanding of client relationships and product risk across global and local business areas.

Compliance, Standards & Performance Monitoring

• Adhere to the bank's global and U.S. KYC standards and procedures for the First Line of Defense.
• Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
• Identify and escalate risk flags through training and guidance from governance and advisory teams.

Stakeholder Collaboration & Escalation Management

• Partner with Relationship Managers and product groups to address AML, sanctions, and compliance issues effectively.
• Communicate assertively and professionally with internal and external stakeholders, including vertical heads.
• Develop subject matter expertise in assigned verticals and collaborate with audit and control offices as needed.

Team Oversight & Operational Support

• Provide coaching and oversight to junior team members of the team in Canada, ensuring policy adherence and timely training completion.
• Support cross-functional initiatives and projects assigned by management, including Director-led efforts.
• Foster a collaborative team environment aligned with Global Corporate and Investment Banking and First Line of Defence strategic goals.

Qualifications:

• Bachelor's degree in Business, Finance, Economics, or related field.
• CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset.
• 5+ Years Corporate Banking experience with a strong focus and understanding of KYC/AML compliance and Client Onboarding.
• Ability to work in a fast-paced, demanding, and deadline driven environment.
• In-depth understanding of Know Your Customer (KYC) due diligence procedures.
• Understanding of Final CDD Rule -Understanding of rules involving BSA/AML, OFAC & Sanctions.
• Exhibit culture of strong risk principles.
• Ability to engage local & overseas stakeholders in different time zones.
• Proficiency in MS Office - Word, Excel, PowerPoint. General IT/systems knowledge essential.
• Excellent communication and interpersonal skills.
• Strong critical thinking, reasoning, and problem-solving skills
• Excellent organizational skills and multitasking abilities.
• Strong time management skills and ability to perform well in a deadline driven environment.
• Open to learning new technologies, as the bank explores updates and migration to various systems and tools including but not limited to PowerBI and MS Copilot.

Contact: Shan Collins
Phone: (416) 300-2270
Email: scollins@collinsrecruit.com
All applications and inquiries will be held in strict confidence.

Skills Required